Georgia Department of Economic Development
Position Announcement
Title:
Georgia Visitor
Information Center Manager,
Columbus
Salary:
$44,000-47,000* commensurate with experience
Division:
Tourism
Location:
Columbus, GA
Duties and Responsibilities:
The Georgia Department of Economic Development (GDEcD) is the state's sales and
marketing arm, the lead agency for attracting new business investment, encouraging
the expansion of existing industry and small businesses, addressing macro-level
workforce issues, locating new markets for Georgia products, attracting tourists to
Georgia, and promoting the state as a destination for arts events and location for film,
music and digital entertainment projects, as well as planning and mobilizing state resources for economic development.
Explore Georgia, GDEcD's Tourism Division, works to promote the state, and its
communities and attractions, to help visitors discover all of Georgia's unique vacation
opportunities. Georgia's state-run Visitor Information Centers (VICs) are the first points
of contact with more than 13 million visitors each year.
The Visitor Information Center Manager will report to the Visitor Services Manager and
will be responsible for managing the day-to-day operations of the Columbus VIC
(located on I-185), including supervising full-time and part-time staff and overseeing center activities.
Primary responsibilities will include, but are not limited to: customer service, team
training, supervision and leadership, assisting with content for the website/social
media/publications, working closely with the Partner Marketing and Marketing &
Communications teams to sell and market Georgia and its destinations, managing
displays and the overall look and feel of Center, and ensuring that Center goals are met.
Other responsibilities include:
scheduling, employee relations, training and development, performance management, and discipline.
the Georgia Department of Transportation.
Minimum Qualifications:
Preferred Qualifications:
including major attractions, destinations, history, and natural resources.
Travel Required?
Some (meetings, familiarization tours).
Nights, Weekends Required?
Weekends required (rotating).
Deadline:
Open until filled, apply ASAP.
Application Instructions: To apply for this position, you must submit your resumé and cover letter (PDF format preferred) via the link on our careers page at https://www.georgia.org/about-us/career-job-search. If you do not have internet access or require an accommodation because of a disability, please contact GDEcD Human Resources at 404-962-4000 or email jobs@georgia.org.
Additional Information for Applicants: All qualified candidates will be considered but may not receive an interview. Preference will be given to applicants who meet both the minimum and preferred qualifications. Information on publicly posted social media accounts may be reviewed as part of the screening process. Applicants who are not selected for interviews will not receive notification.
To be considered for a salary offer above the entry level (if a range is posted), the successful candidate MUST have most of the education and experience qualifications shown as preferred. To receive an offer at the top of the range posted, experience must exceed preferred level. Offers will not exceed the top amount posted.
Applicants selected for hire will be subject to a background check, including a criminal history record check. Depending on the position, the background check may include education verification, credit check, and driving record. Additionally, male applicants between 18 and 26 years of age must present proof of Selective Service Registration if hired.
Please note, if travel is required, the selected candidate will be required to pay travel expenses (hotel, meals, etc.) up front and will be reimbursed within one week of expense statement approval.
Application Instructions: To apply for this position, you must submit your resumé and cover letter (PDF format preferred) via the link on our careers page at https://www.georgia.org/about-us/career-job-search. If you do not have internet access or require an accommodation because of a disability, please contact GDEcD Human Resources at 404-962-4000 or email jobs@georgia.org.
Additional Information for Applicants: All qualified candidates will be considered but may not receive an interview. Preference will be given to applicants who meet both the minimum and preferred qualifications. Information on publicly posted social media accounts may be reviewed as part of the screening process. Applicants who are not selected for interviews will not receive notification.
To be considered for a salary offer above the entry level (if a range is posted), the successful candidate MUST have most of the education and experience qualifications shown as preferred. To receive an offer at the top of the range posted, experience must exceed preferred level. Offers will not exceed the top amount posted.
Applicants selected for hire will be subject to a background check, including a criminal history record check. Depending on the position, the background check may include education verification, credit check, and driving record. Additionally, male applicants between 18 and 26 years of age must present proof of Selective Service Registration if hired.
Please note, if travel is required, the selected candidate will be required to pay travel expenses (hotel, meals, etc.) up front and will be reimbursed within one week of expense statement approval.
GDEcD is an Equal Opportunity EmployerGeorgia Department of Economic Development
High school diploma/GED and five (5) years in a lead worker, team leader, or supervisory role communicating information in a customer service setting; or two (2) years of experience required at the lower level Customer Svc Rep 3 (GST122).
Additional Information