Visitor Guide

White House USA

Washington, DC

JOB DETAILS
SALARY
$63,940–$83,119 Per Year
SKILLS
Audiovisual, Background Investigation, Communications Architecture, Construction, Customer Support/Service, Distribution Management, Federal Government, Government, Government Organizations, HTTPS (HyperText Transport Protocol Secure), Health Insurance, Human Resources, Interpersonal Skills, Legal, Political Science, Presentation/Verbal Skills, Problem Solving Skills, Publications, Regulations, Reimbursement, Team Lead/Manager, Theater, Touchscreens, Training/Teaching, United States Citizen
LOCATION
Washington, DC
POSTED
3 days ago

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Visitor Guide

Legislative Branch

Architect of the Capitol

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

This position is located in the Architect of the Capitol, Capitol Visitor Center. The incumbent serves as a Visitor Guide and is responsible for providing historical interpretation, educational programming, visitor assistance, and orientation services to visitors of the United States Capitol and Capitol Visitor Center.

Learn more about this agency

Summary

This position is located in the Architect of the Capitol, Capitol Visitor Center. The incumbent serves as a Visitor Guide and is responsible for providing historical interpretation, educational programming, visitor assistance, and orientation services to visitors of the United States Capitol and Capitol Visitor Center.

Learn more about this agency

Overview

Help

Accepting applications

Posted yesterday · Apply by 07/08/26

Due by 11:59 p.m. ET on July 8, 2026

Location

FEW vacancies in the following location:

Washington, DC

FEW vacancies

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed No Salary $63,940 - $83,119 per year Pay scale & grade

GS 08

Promotion potential 09

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time - This is an Excepted Service position Travel Required Not required

Appointment type Permanent - Full Time

Occupations and job series

  • 0090 Guide

Supervisory status No Federal service type This job is in the Excepted Service

Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Suitability/Fitness

Announcement number CVC-2026-258 Control number 874213300

This job is open to

Help

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

This announcement is open to current Architect of the Capitol employees only.

Duties

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As a Visitor Guide, you will:

  • Provide educational and informative tours of the United States Capitol to groups of various sizes, interests, and needs. Tour groups usually include the general public and may include Congressional Members and their staff, and/or prominent visitors. You will need to have a thorough knowledge of the history of the United States Capitol and the United States Congress to share on your tours as well as when delivering presentations on the history and artifacts in the US Capitol Building and the US Capitol Visitor Center. You will also expected to provide tours of the United States Capitol Dome.
  • Serve as one of the primary points of contact for the visitors that arrive at the Capitol Visitor Center on a daily basis as many as 12,000-15,000 visitors per day during the peak visitation period. As a Visitor Guide, you are expected to provide exemplary customer service by welcoming and proactively engaging with visitors, responding to requests from visitors, and providing information about a variety of topics, including but not limited to, security guidelines, the amenities available in the Visitor Center, and the process for going on a tour of the Capitol.
  • Provide assistance to visitors with a variety of functions, including but not limited to, general directions and way-finding, reservation check-in and tour pass distribution, coat check services, large group coordination, distribution of listening devices, and theater loading and operations.
  • Provide assistance, if needed, to visitors who require special attention, advising them appropriately, according to their needs.
  • Walk, talk and stand for hours, up to an entire shift. You will also, need to walk up and down many flights of stairs throughout the shift, including the steep and narrow stairways utilized for tours of the U.S. Capitol Dome. As a Visitor Guide, you may be assigned duties outdoors, in a variety of weather conditions, to facilitate visitors entering the buildings or to provide support for special events.
  • Operate various types of equipment, such as computers, coat check carousels, two-way radios, assisted listening devices, and audio visual touch screens. In addition, you will need to lift items which may weigh up to 20 pounds, such as stanchions and boxes.
  • Receive guidance from the U.S. Capitol Police with regard to safety and security issues such as addressing prohibited items, directing crowds and assisting visitors in the event of an emergency in the CVC or Capitol, and maintaining personal safety. If any safety and security concerns should arise, you will report them to supervisors and US Capitol Police.
  • Due to operational requirements, you will be expected to work Saturdays and holidays, and may be expected to work Sundays and/or evenings in support of special events.

Requirements

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Conditions of employment

  • A citizen of the United States;
  • A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B);
  • A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible;
  • A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or
  • You must be able to pass a drug test and background check.
  • Your resume and question responses must demonstrate the job-related KSAs.
  • You must meet the definition of specialized experience.

Qualifications

You must meet the United States Office of Personnel Managements (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at https://www.opm.gov/qualifications

Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Candidates for the GS-08 grade level must have at least 52 weeks of specialized experience equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes:

  • Providing specific interpretations and explanations of the significance, development, and/or importance of historical features;
  • Answering visitors' questions by providing an explanation and description of the background of events leading up to the historical construction and development, origin, growth or development of the site; and
  • Ushering groups in an orderly fashion and keeping them on a specific schedule.

Education

COMBINATION OF EDUCATION AND EXPERIENCE: Equivalent combinations of successfully completed education and experience may be used to meet the experience requirements.

Graduate-level education must be from an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to perform the duties of the position. Examples of qualifying fields of study include history, public history, museum studies, political science, government, American studies, education, communications, architecture, historic preservation, or other closely related fields.

Additional information

Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit https://www.opm.gov/policy-data-oversight/veterans-services/ .

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC's suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test.

The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol.

The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employees Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit https://www.e-verify.gov/

The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Moving expenses are not authorized.

Relocation expenses are not authorized.

Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency.

This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol.

All application materials become the property of the Architect of the Capitol.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

A variety of health insurance plans; retirement system with investment options; paid holidays; paid sick and annual (vacation) leave; life insurance; incentive systems; subsidized transportation; training and development opportunities, etc.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Review your resume and responses carefully. Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions.

Your resume will be evaluated based on evidence of your ability to demonstrate the knowledge, skills, and abilities (KSAs) for this position, possession of any specialized experience, and how well your background and experience relates to the self-assessment questions in the job announcement. The self-assessment questions relate to the following knowledge, skills, abilities, and competencies:

  • Problem Solving
  • Manages and Organizes Information
  • Oral Communication
  • Interpersonal Skills
  • Customer Service

Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions. Falsifying your background, education and/or experience is cause for non-selection or disqualification from further consideration.

Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).

You may preview questions for this vacancy.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

A variety of health insurance plans; retirement system with investment options; paid holidays; paid sick and annual (vacation) leave; life insurance; incentive systems; subsidized transportation; training and development opportunities, etc.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

The Architect of the Capitols (AOC) job application process is designed to ensure you only provide information necessary to evaluate your qualifications and eligibility for the position vacancy.

To apply for this position, you only need to submit: a) your resume and b) answers to the online vacancy assessment questionnaire. The online questionnaire contains eligibility and screening questions and other relevant information. No additional documentation or attachments are required at the time of application.

Your resume should list your education, training and work experience including job titles, employment dates, duties and accomplishments.

Nothing further is required until it is requested by AOC's Human Capital Management Division. If additional documentation is required for the position, you will be asked to provide it during the interview or selection process. At that time, you may be asked to submit documentation to support statements made in your resume.

For example, you may be asked to provide a copy of your diploma, college transcripts, or proof of Federal employment status. If the position requires licensure or certification, you will be asked to provide proof at the time of selection.

If Veterans' preference is claimed, you will be asked to submit proof (DD-214, and, if claiming a 10-point preference, a SF-15 and the proof required by that form).

Failure to provide the required documents will end further consideration and/or result in the withdrawal of any tentative job offers.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

You MUST apply online. FORMS RECEIVED BY FAX, EMAIL OR U.S. POSTAL SERVICE DELIVERY WILL NOT BE ACCEPTED.

If you are a new user to the USAJOBS Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJOBS user AND you must be signed-in to your account in order to apply for this position. For help with setting up an account or for general assistance in using USAJOBS, go to USAJOBS Help Page.

NEED HELP?

If you experience any difficulties with the application site, help is available! If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at MGSHELP@monster.com. The help desk is available Monday - Friday 7:00 a.m. to 7:00 p.m. Eastern Time. You may call and leave a voice mail message at all other times.

All required supporting documents will be collected electronically via the USAJOBS "Saved Documents" feature.

If you are unable to apply on-line, you may visit our Employment Center for technical assistance in entering your application. The Employment Center is located at 441 Second & D Streets S.W., Washington, D.C., Room H2-178, and is open Monday through Friday from 8:00 a.m. to 4:00 p.m. You may call (202) 226-7000 for directions.

Agency contact information

London Holliway

Phone 202-226-7000 Email TalentAcquisitionandClassification@aoc.gov Address Architect of the Capitol

United States Capitol

Washington, District of Columbia 20515

United States

Next steps

You will receive a notice generated by the USAJOBS System when you have successfully submitted your application. We will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements.

You can check the status of your application by logging into http://www.usajobs.gov. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJOBS Account, editing your profile and changing the 'Notification Settings' to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within two (2) weeks after the closing date of this job announcement.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

The Architect of the Capitols (AOC) job application process is designed to ensure you only provide information necessary to evaluate your qualifications and eligibility for the position vacancy.

To apply for this position, you only need to submit: a) your resume and b) answers to the online vacancy assessment questionnaire. The online questionnaire contains eligibility and screening questions and other relevant information. No additional documentation or attachments are required at the time of application.

Your resume should list your education, training and work experience including job titles, employment dates, duties and accomplishments.

Nothing further is required until it is requested by AOC's Human Capital Management Division. If additional documentation is required for the position, you will be asked to provide it during the interview or selection process. At that time, you may be asked to submit documentation to support statements made in your resume.

For example, you may be asked to provide a copy of your diploma, college transcripts, or proof of Federal employment status. If the position requires licensure or certification, you will be asked to provide proof at the time of selection.

If Veterans' preference is claimed, you will be asked to submit proof (DD-214, and, if claiming a 10-point preference, a SF-15 and the proof required by that form).

Failure to provide the required documents will end further consideration and/or result in the withdrawal of any tentative job offers.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

You MUST apply online. FORMS RECEIVED BY FAX, EMAIL OR U.S. POSTAL SERVICE DELIVERY WILL NOT BE ACCEPTED.

If you are a new user to the USAJOBS Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJOBS user AND you must be signed-in to your account in order to apply for this position. For help with setting up an account or for general assistance in using USAJOBS, go to USAJOBS Help Page.

NEED HELP?

If you experience any difficulties with the application site, help is available! If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at MGSHELP@monster.com. The help desk is available Monday - Friday 7:00 a.m. to 7:00 p.m. Eastern Time. You may call and leave a voice mail message at all other times.

All required supporting documents will be collected electronically via the USAJOBS "Saved Documents" feature.

If you are unable to apply on-line, you may visit our Employment Center for technical assistance in entering your application. The Employment Center is located at 441 Second & D Streets S.W., Washington, D.C., Room H2-178, and is open Monday through Friday from 8:00 a.m. to 4:00 p.m. You may call (202) 226-7000 for directions.

Expand Hide how to apply

Agency contact information

London Holliway

Phone 202-226-7000 Email TalentAcquisitionandClassification@aoc.gov Address Architect of the Capitol

United States Capitol

Washington, District of Columbia 20515

United States

Next steps

You will receive a notice generated by the USAJOBS System when you have successfully submitted your application. We will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements.

You can check the status of your application by logging into http://www.usajobs.gov. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJOBS Account, editing your profile and changing the 'Notification Settings' to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within two (2) weeks after the closing date of this job announcement.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Architect of the Capitol

The mission of the Architect of the Capitol (AOC) is to serve Congress and the Supreme Court, preserve Americas Capitol and inspire memorable experiences. The AOC is responsible for the maintenance, operation, development and preservation of 18.4 million square feet of buildings and more than 570 acres of land throughout Capitol Hill. The AOC provides a welcoming and educational environment for millions of visitors through the U.S. Capitol Visitor Center and the US Botanic Garden. Learn more at www.aoc.gov.

The AOC prides itself on its Core Values of Respect, Integrity, Safety, and Empowerment (RISE).

Agency contact information

London Holliway

Phone 202-226-7000 Email TalentAcquisitionandClassification@aoc.gov Address Architect of the Capitol

United States Capitol

Washington, District of Columbia 20515

United States

Summary

This position is located in the Architect of the Capitol, Capitol Visitor Center. The incumbent serves as a Visitor Guide and is responsible for providing historical interpretation, educational programming, visitor assistance, and orientation services to visitors of the United States Capitol and Capitol Visitor Center.

Learn more about this agency

Overview

Help

Accepting applications

Posted yesterday · Apply by 07/08/26

Due by 11:59 p.m. ET on July 8, 2026

Location

FEW vacancies in the following location:

Washington, DC

FEW vacancies

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed No Salary $63,940 - $83,119 per year Pay scale & grade

GS 08

Promotion potential 09

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time - This is an Excepted Service position Travel Required Not required

Appointment type Permanent - Full Time

Occupations and job series

  • 0090 Guide

Supervisory status No Federal service type This job is in the Excepted Service

Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Suitability/Fitness

Announcement number CVC-2026-258 Control number 874213300

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