Job Summary: A Vision Services Assistant (V.S.A). is a member of the Eye Services team, providing direct support to the providers (Ophthalmologists and optometrists) and the Eye Services operation, while working under the direct supervision of the Chief of Ophthalmology or designee(s). The V.S.A.s primary role will be to enhance to provider interactions with their customers utilizing specific knowledge, objective ophthalmic testing and practicing special technical skills in the Eye Services specialty. The VSA will maximize opportunities for flexible operations within vision services by assisting with provider visits as well as supporting department operations with clerical services (e.g., making appointments, scheduling surgical procedures, taking messages, registering patients, etc.).
Essential Responsibilities: Measures and records intraocular pressure (tonometry), neutralization of spectacles (lensometry), automated visual fields, autorefraction (in preparation for the subjective refraction by the provider), autokeratometry, anterior chamber angles, vital signs and pupillary response and other objective ophthalmic testing procedures. Measures complete visual acuitys for all ages and ocular diagnoses, including Snellen charts, HOTV charts, color vision and stereopsis. Administers topical eye medications per specific physician order in preparation for testing as permitted by state law and regulation. Performs other objective ophthalmic testing and automated image capture, as indicated. Makes and cancels Optometry, Ophthalmology, medical clearances and diagnostic appointments. Obtains and prepares the appropriate medical information (records, files, forms, diagnostic results) for the provider. Records relevant medical information for the provider (i.e., assessments, plans, interventions, and spectacles) completes forms and other necessary data entry. Documents concise and relevant medical and ocular histories in the medical record Electronically, set up lab, x-ray and other requisitions, as needed. Labels specimen and Pathology Requests forms. Documents the specimens using departmental specific procedures. Sets up and assists with minor surgical procedures of the eye, as needed by setting up supplies, handling instruments, etc. Anticipate provider needs (preparation of supplies, instruments and equipment). Cleans (changing cleaning solutions, as needed), wraps, labels and re-stocks instruments. Maintains equipment and orders/stocks supplies. Orders and maintains inventory par levels of supplies, forms, medications, etc. as needed. Keeps work area clean. Sets-up and assists with minor surgical procedures of the eye, as needed, by setting up supplies, handling instruments, etc. Anticipates provider needs (preparation of supplies, instruments and equipment). Calls patients with messages from providers and documents disposition. Documents, updates and processes records relating to provider appointments. Performs surgical scheduling functions, as needed. Participates in training and orientation of new personnel. Performs other related duties as necessary.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Compliance Accountability: Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other
Grade 355