Virtual IT Manager

Position Title: vITM
Location: Virginia Beach 
Work Arrangement: Onsite with local client visits 

Responsibilities:

• Uphold core values: client satisfaction, staff retention, and community involvement
  
• Develop and maintain client network knowledge and documentation
  
• Perform regular onsite proactive services and simple technology implementations
  
• Act as the primary implementation engineer for assigned clients
  
• Implement and define best practices, assess business risks, and recommend upgrades
  
• Ensure client satisfaction and coordinate with vCIO
  
• Handle ticket escalation and perform root-cause analysis
  
• Participate in special projects and tasks as assigned
  

Qualifications

• Associate’s degree in IT or related field required; Bachelor's Degree preferred
  
• 5+ years of experience in network/IT systems and troubleshooting
  
• Extensive proficiency with IT hardware and software, including Microsoft server and desktop OS, network components, server virtualization, and cloud services
  
• Preferred certifications: Microsoft and Cisco
  
• Position requires local market travel to client sites
  

About Us:

Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, plus internal full-time positions.

Some opportunities may not be exclusive and can change as we work with clients but our goal is always to help candidates find the right job.