Victim Services Supervisor - PROMOTIONAL
Salary
$31.39 Hourly
Location
635 Industry Rd., Louisville, KY 40208, KY
Job Type
Full_Time
Job Number
050840-26-1
Department
Louisville Metro Police Dept.
Opening Date
07/01/2026
Closing Date
7/8/2026 11:59 PM Eastern
Description
MUST BE A CURRENT EMPLOYEE OF THE LOUISVILLE METRO POLICE DEPARTMENT.
The purpose of this position is to assist the Director with managing the Victim Services Unit's mission, goals, tasks, and resources for implementation of the support and advocacy services provided by the unit. Additionally, this position assists the Director with planning, organizing, monitoring and coordinating the daily activities of the Victim Services Unit.
This class works under general supervision, independently developing work methods and sequences.
Examples of Duties
ESSENTIAL FUNCTIONS
The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
Provides training to police officers, academy personnel, or any other relevant groups.
Provides public information to various agencies, departments and civilian groups as requested to enhance the publics awareness of the program.
Provides emergency backup to the Victim Services Specialists during regular office hours, as well as after hours and weekend on-call schedules.
Maintains accurate records and case management reports.
Creates, maintains, and enhances internal training documents, as well as trains new employees assigned to the Victim Services Unit.
Reviews police reports for case assignment and assigns cases daily. Conducts caseload reviews to ensure quality of services to victims and appropriate entry of cases into the Victim Services Unit case management system.
Attends meetings and trainings on behalf of the Victim Services Unit.
Acts as the Commander of the Unit should the Director be unavailable.
Manages the internship program and supervises interns.
Performs related work as assigned.
Minimum Requirements
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
MUST BE A CURRENT EMPLOYEE OF THE LOUISVILLE METRO POLICE DEPARTMENT.
Bachelor's Degree in Counseling, Social or Human Services, Criminal Justice, Psychology, Sociology, or related discipline.
Five (5) years of crime victim crisis intervention and counseling or victim advocacy experience.
An equivalent combination of education, training. and experience may be substituted.
OTHER MINIMUM REQUIREMENTS
POLICE
Must not have been convicted of a felony.
Misdemeanor convictions will be considered on an individual basis.
Must submit to a pre-employment drug screening.
Must submit to a pre-employment polygraph test.
Must provide ones own source of transportation.
Must work a varied schedule.
Must possess and maintain a valid state driver's license with an acceptable driving history.
Applicants who have illegally bought or used marijuana, including medicinal cannabis, within six months of application will be disqualified.
Applicants who have illegally sold marijuana, including medicinal cannabis, within one year of application will be disqualified.
Applicants who have illegally bought, sold, or used any controlled substance or narcotic drug, other than marijuana, without a prescription within six years of application will be disqualified.
PHYSICAL DEMANDS
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Meets regular and punctual attendance standards and any special needs of the position as determined by management, including mandatory overtime and performing related work.
UNAVOIDABLE HAZARDS (WORK ENVIRONMENT)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposure to:
Bright/dim light; Dusts and pollen.
Extreme heat and/or cold; Wet or humid conditions.
Extreme noise levels, Animals/wildlife.
Vibration; Fumes and/or noxious odors.
Traffic; Moving machinery.
Electrical shock; Heights.
Radiation; Disease/pathogens.
Toxic/caustic chemicals; Explosives; Violence.
Other extreme hazards not listed above.
AMERICANS WITH DISABILITIES ACT COMPLIANCE
Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
STANDARD CLAUSES
May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.
This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
ESSENTIAL SAFETY FUNCTIONS
It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.
Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.
Supplemental Information
Salary Grade: NU / 117
Equal Opportunity Employer
Test Weights:
Training & Experience: 100%
Please note that Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience from the last 10 years, as listed on your application and resume, as submitted. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates including the month and year (i.e., 02/2010 to 08/2015) of employment.
Louisville Metro Government is committed to providing our employees with the tools they need to lead a fit and healthy life. Aside from community-wide initiatives like the Mayors Hike, Bike and Paddle event every Memorial Day and Labor Day, and the Healthy Hometown Movement, Metro Government provides employees with programs designed to enhance their life and well-being, like a Wellness Center that allows employees and their dependents with Metro health insurance to take care of their basic medical and health needs for a $5 co-pay. Louisville Metro Government understands that a team of healthy, vibrant employees is the greatest asset we have.
Full Time Regular
Part Time - 17.5 to 25 Hours Per Week
Part Time - Less Than 17.5 Hours Per Week
Temporary Positions
Interns
01
Are you a current employee of the Louisville Metro Police Department?
02
Do you have at least a bachelor's degree in Counseling, Social or Human Services, Criminal Justice, Psychology, Sociology, or related discipline.
03
Do you have at least five years of crime victim crisis intervention and counseling or victim advocacy experience?
Required Question
Employer Louisville Metro Government
Address 517 Court Place
Louisville, Kentucky, 40202
Phone (502) 574-8100