Position Details Position Information Opportunity Type: MANAGEMENT EMPLOYMENT OPPORTUNITY
Position Title: VICE PRESIDENT STUDENT SERVICES Posting Number: S2609 CloseFirst Review Date: 03012026 Department: Student Services Work Location: San Jose City College Position Status: Full Time Salary Range: $225815 - $274480 Annual Salary Range: M38 Management 2025-2026 Salary Schedule. Starting salary placement is generally at Step 1.
Benefits Summary In addition to the salary, this position qualifies for the choice of one of the Districts excellent Health Benefits and Welfare plans, which the premium cost is 100 paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year 2025-2026. We offer two medical plans: Anthem Blue Cross PPO and Kaiser Permanente HMO, dental: Delta Dental PPO, vision: VSP, Choice life insurance for the employee, The Lincoln life insurance for eligible dependents, The Lincoln a long-term disability-income protection plan, and an employee assistance plan: Anthem EAP. In addition, the District contributes an additional 19.10% of the employees salary towards an eligible employees pension: CalSTRS.
Employees may also elect to participate in optional plans, including purchasing additional life insurance for themselves and their eligible dependents, enroll in a medical transportation and/or dependent care Flexible Spending Accounts with the 4 monthly administrative fee paid by the District and set pre-taxed dollars aside to supplement their pension in a 403(b) tax shelter annuity and/or a 457 deferred compensation plan.
Managers, Supervisor, and Confidential employees earn 22 days per year of vacation up to 12 sick leave days and 6 administrative leave days. There are currently 20 paid holidays.
Position Description POSITION SUMMARY The Vice President of Student Services reports to the College President at San Jose City College. This is a full-time, 12-month-per-year academic management position.
POSITION PURPOSE Under policy direction, the Vice President of Student Services plans, organizes, directs, and integrates the functions of the Student Services division, serves as an advisor to the college President, Chancellor, and Board of Trustees on strategic matters related to student services, student support, and barriers to student enrollment and completion, with Directors and Deans. Develops and implements innovative approaches to enhance student learning and provide a student-centered learning environment. Provides leadership in long-term planning of programs, policy, and resource allocation. Oversees academic integrity and student behavior and serves as the College Title IX Coordinator and performs other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Plans, directs, and controls the activities, services, and operations of assigned college Student Services division, serves as a member of the Presidents Executive Leadership Team, and provides leadership in formulating and executing college strategic plans, goals, objectives, policies, and priorities to facilitate equitable access to student support and educational planning with the colleges Education Master Plan and District objectives.
Directs the development and implementation of the strategic direction of Student Services division, identifies goals, objectives, and measurable outcomes for the division, provides strong dynamic academic and administrative leadership, fosters a supportive environment, and encourages scholarship, teaching, and learning excellence.
Through subordinate Deans and managers, directs and administers the operations and activities of Student Services, including enrollment services, financial aid, and accessibility services, health, wellness, and safety programs, and counseling and other student success and support programs, ensures student services addresses student needs and engages students in the campus environment, leads and coordinates efforts to integrate instruction and student services to improve access and student success.
Plans, directs, and evaluates the work assignments and performance of division Deans, faculty, management, and staff, interviews, and participates in selecting faculty, managers, and employees, oversees performance review processes, trains, counsels, and disciplines employees according to established policies and procedures.
Coordinates and oversees the development and administration of the divisional budget, makes recommendations to improve student services and provide for student support at the college, participates in the preparation and development of the overall college budget and resource allocations, develops mid-year and annual grant budgets and reports for the District, State Chancellors Office, and other funding sources, ensures District compliance with mandated program and reporting initiatives, requirements, and regulations.
Provides oversight of categorical programs, including Student Equity and Achievement, develops a cohesive student services organizational structure embedding continuous quality improvement, and leads the development of student learning outcomes for assigned programs, makes recommendations on educational and support needs of students at the college.
Provides leadership in student-learning outcomes associated with courses and programs in student services areas, provides leadership for curriculum development, review, and improvement, ensures consistent quality of student services programs, leads the efforts in systematic assessment of student success and recommends changes to maintain program relevance and to meet student and community needs, participates and leads strategic efforts to address barriers and issues related to student outreach and enrollment, student equity, and student persistence and retention.
In collaboration with the Vice President of Academic Affairs, directs enrollment management and provides strategic leadership for equitable access, recruitment, retention, persistence, and goal attainment of students, leads the efforts to assist students with meeting basic needs through outreach and community partnerships, provides guidance for college athletic programs.
Participates in the accreditation process, develops and administers a system for the ongoing and systematic review and enhancement of Student Services and programs related to achieving educational support services goals, ensures timely and accurate preparation and submission of materials and information related to programs and services.
Directs and coordinates the Behavioral Intervention program, ensures timely response to Maxient student referral and reporting system, ensures resources are available for students in need of mental health support and basic needs, participates in evaluation and response to threats to campus safety, including self-harm, harm to others, or disruptive incidents, oversees investigation of major grievances and disciplinary issues, investigates and resolves violations to Student Code of Conduct, oversees the update and maintenance of District Behavioral Standards and Consequences.
Serves as Title IX coordinator for the college, receives, investigates, analyzes, processes, and reports in a timely and equitable manner to Title IX inquiries and claims from administrators, faculty, staff, students, and third parties, coordinates internal and third-party investigatory activities and communication, prepares comprehensive reports of findings and recommendations for appropriate remedies within mandatory deadlines, maintains communications with all parties throughout the investigation and resolution process.
Analyzes proposed state and federal laws, regulations, and court decisions for their impact on District practices and operations, recommends and implements policy and procedure changes consistent with requirements.
Integrates the colleges use of institutional research and data analysis to make informed institutional decisions, including evaluating priorities, program review, enrollment management, and budgeting, assumes overall accountability for the success of assigned departments, ensuring standards are established and achieved, develops and monitors program performance metrics on student learning and retention and program opportunities.
Represents the college in dealings with the District Office, elected officials, college management, faculty, and staff, the media, other community colleges, and educational institutions, and business and community groups in the Presidents absence.
Analyzes proposed state and federal laws, regulations, and court decisions for their impact on District practices and operations, recommends and implements policy and procedure changes consistent with requirements.
Supports and maintains effective relationships among student services departments and college administration, faculty, staff, and students through participation in student event activities, cultivates positive working relationships within the District and across the colleges to build confidence and satisfaction with Student Services.
Leads and participates in participatory governance and collaborates with college and District committees, advisory groups, academic senate, classified leadership, and other employee and student groups on a variety of institutional issues.
Attends Board meetings and college and District committee meetings, researches background information, and prepares and presents agenda items and reports.
Acts for the President in the individuals absence.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of:
Advanced knowledge of the principles and practices of public administration, including long-range goal setting and strategic planning, program development, implementation, and evaluation, project management, procurement, and public records management.
District and college mission objectives, organization operations, and policies.
Advanced principles, practices, methods, and techniques of program planning, evaluation, administrative, and organizational analysis, and management, as applicable to the educational instruction of students in a community college.
Current trends in the delivery of Student Services and programs, including related technologies.
Behavioral intervention guidelines, including Behavioral Intervention Team (BIT) protocols and risk assessment frameworks, like NaBITA Threat Assessment Tool.
Federal, state, and other applicable laws and regulations, and District policies and procedures governing enrollment services, including applicable sections of the California Education Code, Title 5, Title IX, Americans with Disabilities Act, Family Educational Rights and Privacy Act (FERPA).
Theories and techniques of negotiation, mediation, and conflict resolution.
Principles and practices of effective large-organization management and supervision.
Budget preparation, control, funding, and regulations regarding the use of funds.
Principles and practices of organizational improvement and culture change.
Board Policies, Administrative Regulations, Accrediting Commission for Community & Junior Colleges Standards, Human Resources procedures, and collective bargaining agreements.
Skills and Abilities to:
Plan, organize, control, and direct the Student Services division, program, and services.
Work collaboratively with the President, other administrators, employees, and the community to support the college and Districts mission and the Strategic Plans goals, objectives, and priorities.
Understand the needs and interests of multiple stakeholders and balance fulfillment of those needs with considerations of broad organizational, business, legal, and economic issues.
Provide complex strategic analysis, advice, and policy support,