This position is incentive eligible.
Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Vice President Operations for our Mission Hospital team where excellence creates excellence.
Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Vice President Operations role today!
The Vice President (VP) of Operations promotes the ideals of high quality, patient-centered, cost-effective care through acquiring resources and assembling teams to successfully coordinate and execute assigned projects, according to the facility’s strategic plan. As a key leader in the facility management team, the VP of Operations participates in institutional planning, policy development, priority setting, and management decisions, and has full operational responsibilities for departments assigned by the supervising executive.
What you do for this role:
Works with the Administrative Team to respond to Division and Group requests for market/facility information.
Collaborates with the Administrative Team and physicians to enhance existing processes and services and develop new processes and services, including business and financial justification where appropriate.
Provides administrative and operational leadership for assigned departments.
Ensures the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
Manages operations of assigned departments to achieve targets for designated Key Performance Indicators.
Manages fiscal operation of assigned departments through ongoing revenue and expense analysis, to determine potential variances and make adjustments where necessary.
Develops and updates department goals, in accordance with the facility’s strategic business plan, mission, and vision.
Meets leadership obligations under the Ethics and Compliance Program.
Builds strong relationships with physicians, employees, and peers.
Utilizes HCA tools, such as PLUS, CERs, CAMS Projects, Lawson, etc., to help with management of responsibilities.
Stays abreast of current Joint Commission, state, and federal guidelines, regulations and standards.
Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
Maintains a patient-first philosophy and engages in service recovery when necessary.
Supports the development and implementation of strategies to elevate the patient experience.
Performs other duties as assigned.
Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”
What qualifications you will need:
Master’s Degree in Business Administration or Healthcare Administration Required
2+ years experience in a hospital leadership role Preferred
Mission Hospital, a member of Mission Health, an operating division of HCA Healthcare, located in Asheville, North Carolina, serves as the regional tertiary and quaternary care center in Western North Carolina and the adjoining region. Mission Hospital is licensed for 853 beds and is the region’s only trauma center, comprehensive stroke center, Level III neonatal intensive care unit, and includes the only children’s hospital in Western North Carolina. Mission Hospital is also a Magnet® designated hospital for nursing excellence.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Vice President Operations. Unlock your leadership potential with HCA Healthcare.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.