This is a precision operations mandate for a white-glove construction leader to own the delivery of a bespoke residential landscape design/build platform. The organization serves ultra-high-net-worth clientele across a high-density luxury market where project complexity, client expectations, and premium margin requirements demand operational excellence at every stage of delivery.
The incoming VP of Operations will own the full project lifecycle — from design coordination through field execution and client closeout — with direct accountability for margin performance, schedule integrity, and the principal-level client relationships that define this business. This is a role for an operator who understands that in the luxury residential market, execution quality is the product and margin discipline is the discipline.
KEY LEADERSHIP MANDATES
Operational P&L Ownership: Own project margin and operational P&L with direct accountability for job-cost performance, EBITDA, and revenue on a bespoke residential portfolio.
Premium Client Management: Manage principal-level relationships with ultra-high-net-worth clients and their advisors, delivering white-glove service at every client touchpoint.
Project Lifecycle Oversight: Own delivery from design coordination through field execution, punch-list, and client closeout on complex, multi-phase residential builds.
Margin Discipline: Institutionalize job-cost tracking, change-order management, and procurement discipline to protect premium margins on bespoke project scopes.
Design-Build Coordination: Bridge design intent and field execution — managing architects, designers, and specialty subcontractors to deliver without scope drift or quality compromise.
Luxury Subcontractor Network: Build and manage a curated network of specialty subcontractors and artisan vendors capable of delivering at the standard the clientele demands.
Field Team Development: Recruit and develop project managers and site supervisors who understand luxury client expectations and can execute with precision under scrutiny.
Brand Integrity: Enforce quality and presentation standards across all active projects that protect and enhance the organization's reputation in an affluent, relationship-driven market.
IDEAL EXECUTIVE PROFILE
The successful candidate is a seasoned residential construction leader with direct experience managing bespoke design/build projects for ultra-high-net-worth clients. You have owned project P&Ls, managed principal-level client relationships, and delivered complex, multi-phase builds without compromising margin or quality. You understand the economics and expectations of the luxury residential market and build teams that perform at that standard.
WHAT MAKES THIS OPPORTUNITY DISTINCT
This role offers operational command of an established luxury landscape design/build platform in one of the most affluent residential markets in the country. You will have the authority to build the delivery infrastructure, develop the project leadership team, and drive margin performance on a high-value bespoke portfolio. It is a rare seat for an operator who excels at the intersection of construction excellence and white-glove client service.