Vice President of Operations

Reporting directly to the President, the VP of Operations ensures operational excellence across transportation, warehouse, and production teams, with a strong focus on data-driven decision-making, KPI tracking, and continuous improvement. The Vice President of Operations is a key executive leader responsible for overseeing the day-to-day operations, administration, and financial performance.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The Vice President of Operations is a key executive leader responsible for overseeing the day-to-day operations, administration, and financial performance. Reporting directly to the President, the VP of Operations ensures operational excellence across transportation, warehouse, and production teams, with a strong focus on data-driven decision-making, KPI tracking, and continuous improvement. 
 
Essential Duties and Responsibilities:   

• Operational Leadership: 
  • Lead, manage, and optimize operational activities across all locations.
  • Oversee the transportation and warehouse teams, ensuring operational goals are met or exceeded. 
  • Develop and enforce operational policies, procedures, and best practices that enhance efficiency and consistency. 
  • Ensure compliance with applicable regulatory and safety requirements. 
• Performance and Financial Management: 
  • Develop, monitor, and report on operational KPIs across the organization. 
  • Partner with the CFO and Finance team to develop operational budgets, control costs, and maximize profitability. 
  • Analyze operational performance trends and implement corrective actions as needed to meet financial targets. 
• Strategic Planning and Execution: 
  • Collaborate with senior leadership to align operational activities with overall strategic objectives. 
  • Drive initiatives that improve service delivery, operational processes, and client satisfaction. 
  • Identify and implement opportunities for operational innovation and efficiency. 
• Team Leadership and Development: 
  • Directly manage operational leaders and support their teams. 
  • Develop and retain top operational talent, fostering a culture of accountability, teamwork, and continuous learning. 
  • Set clear expectations, provide regular feedback, and ensure open communication across all levels of the operations team. 
  • Develop communication processes to ensure alignment between teams, promote cross-location collaboration, and support effective decision-making. 
  • Provide coaching and professional development to ensure high performance and leadership growth. 
• Cross-Functional Collaboration: 
  • Collaborate with other functional leaders to ensure operational support aligns with company goals. 
  • Facilitate cross-functional initiatives to streamline processes and enhance organizational effectiveness. 
• Client Focus: 
  • Maintain a client-centric mindset in all operational strategies and activities. 
  • Ensure operational practices support client satisfaction. 
• Risk Management: 
  • Identify, assess, and mitigate operational risks. 
  • Develop and implement business continuity and disaster recovery plans. 
• Perform other related duties as assigned.  

Benefits and Perks:  

• Eligible for additional performance-based bonuses. 
• Comprehensive health insurance (medical, dental, vision), and supplemental insurance plans are available.  
• 401(k) with company match. 

Qualifications and Requirements:  

• Bachelor's degree in Business Administration, Management, or a related field; MBA preferred. 
• Proven experience leading multi-site operations.
• Strong financial acumen and experience managing operational budgets. 
• Expertise in KPI development, monitoring, and analysis to drive performance. 
• Excellent leadership, communication, and organizational skills. 
• Ability to lead teams through change in a fast-paced, dynamic environment. 
• Proficiency in the English language (written and verbal) required. 
• Successful completion of a company background check and drug screen.