Vice President of Hospitality & Strategy - Fenway Park

Aramark

Boston, MA

JOB DETAILS
SALARY
$220,000–$260,000 Per Year
SKILLS
Alliance/Partner Management, Best Practices, Budgeting, Business Development, Business Operations, Business Plan, Business Skills, Business Strategy, Catering Services, Channel Strategies, Contract Management, Cost Control, Culinary Operations, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Equal Employment Opportunity (EEO), Financial Analysis, Financial Strategy, Food Safety, Food Services, Food and Beverage Industry, Forecasting, Industrial Relations, Leadership, Mentoring, Menu Development, Operational Strategy, Operations Management, Organizational Culture, Organizational Skills, Problem Solving Skills, Product Positioning, Profit & Loss Analysis, Profit & Loss Forecasting, Profit & Loss Management, Regulatory Requirements, Relationship Management, Return on Investment (ROI), Revenue Growth, Safety Compliance, Sports, Strategic Planning, Sustainability, Team Lead/Manager, Technical Strategy, Twitter
LOCATION
Boston, MA
POSTED
18 days ago

Job Description

Relocation Assistance Available!

Aramark Sports & Entertainment is hiring a Vice President of Hospitality & Strategy to lead our food and beverage operations at Historic Fenway Park in Boston!

THE OPPORTUNITY

As a Vice President of Hospitality & Strategy, you will develop and execute comprehensive hospitality and business strategies for multi-million dollar food and beverage operations, ensuring alignment with client objectives, guest experience goals, and Aramarks growth initiatives. The Vice President will report to Senior Leadership and provide strategic oversight and mentorship to a team of salaried managers and directors.

WHO YOU ARE

Our Vice Presidents of Hospitality and Strategy are visionary leaders who combine operational excellence with strategic business acumen. You will shape hospitality vision and direction while driving innovation, financial growth, and client satisfaction. Ideal candidates have successfully managed large-scale, complex revenue accounts, demonstrated expertise in data-driven decision making, advanced financial analytics and forecasting capabilities, and a proven track record of business development and strategic expansion.

COMPENSATION: The salaried rate for this position is $220,000.00 to $260,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramarks good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

This position is salaried, plus bonus eligible, contingent on achieving strategic, financial, and performance goals.

Job Responsibilities

  • Full P&L and Strategic Responsibility for food and beverage operations, including revenue optimization, cost management, and financial forecasting across all venues and concepts
  • Develop and Execute Hospitality Vision aligned with client partnership goals, guest experience objectives, and broader Aramark strategic initiatives
  • Lead Strategic Client Relationships at the location level, serving as senior partner for strategic planning, business reviews, and account expansion discussions
  • Oversee Operations Leadership of a large team of managers, directors, and workforce across multiple premium service, catering, and concessions units and concepts
  • Identify and Develop Revenue Growth Opportunities through concept innovation, menu development, premium service expansion, and new catering initiatives
  • Establish Business Development Strategy in partnership with Senior General Manager and Regional Vice President of Operations to drive market growth and competitive positioning
  • Build and Mentor a High-Performing Leadership Team through recruitment, development, and retention of top-tier operations and culinary managers
  • Drive Culture of Excellence emphasizing client satisfaction, operational innovation, guest experience, and accountability across all staff levels
  • Champion Strategic Initiatives including technology integration, sustainability, food safety compliance, and operational best practices
  • Engage with Clients, Stadium Stakeholders, and Team Members to identify opportunities, solve complex problems, and strengthen relationships

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

  • Minimum of 15 years of food service management experience, with at least 8 years in a senior leadership role managing large-scale, multi-unit operations
  • Proven Sports & Entertainment experience with demonstrated success in major venue or stadium environments
  • Advanced Expertise in premium hospitality, concessions management, and catering operations
  • Union and Labor Relations experience in a complex, unionized environment preferred
  • Full P&L and Contract Management Responsibility in comparably scoped or larger environments
  • Strategic Leadership Capability to develop vision, drive innovation, and execute complex business strategies
  • Financial Acumen including advanced proficiency in P&L analysis, forecasting, budgeting, and ROI optimization
  • Proven Track Record of identifying and capitalizing on revenue growth and business development opportunities
  • Exceptional Client-Facing Skills with ability to lead strategic partnerships, facilitate executive conversations, and manage complex client relationships
  • Demonstrated Ability to Lead, Mentor, and Develop a large team of culinary and operations professionals in a high-volume, fast-paced environment
  • Passion for Hospitality Excellence with commitment to creating memorable guest experiences and building strong organizational culture
  • Strategic Adaptability with ability to navigate complex business environments, manage stakeholder relationships, and respond to changing market conditions
  • Bachelors degree in Business, Hospitality Management, or related field (or equivalent senior-level experience)
  • Willingness to be actively engaged with staff and strategic operations, with flexibility to work varying hours including events, evening, weekends, and holidays

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/