Vice President of Clinical Operations - Adult Services (SMI)

Position Summary

The Vice President of Clinical Operations oversees all clinical, operational, and programmatic functions within the Adult Services Department. This leader ensures that services meet the needs of the population we serve while maintaining the highest standards of quality, compliance, and productivity.

You will guide and mentor clinic leadership teams, fostering a culture of accountability, collaboration, and continuous improvement. You will translate organizational goals into actionable plans, ensure programs meet regulatory and contractual requirements, and use data to monitor performance and improve outcomes.

Key areas of responsibility include:

• Clinical oversight and supervision of leadership teams across four outpatient clinics
• Program development aligned with member needs and agency goals
• Operational management, including staffing, workflow optimization, and service delivery
• Productivity monitoring and performance improvement to support funding sustainability
• Utilization management and data‑driven decision‑making
• Budget oversight and resource allocation
• Compliance with agency policies, licensure standards, and health plan requirements
• Staff development, coaching, and leadership growth

A complete job description is available upon request.

Requirements

• Master’s degree in social work, counseling, or marriage and family therapy.
• Must be independently licensed in Arizona.
• Advanced technical proficiency — must be highly skilled with Microsoft Office Suite (Outlook, Excel, Word, Teams, PowerPoint) and able to use data tools to monitor performance and drive decision‑making.
• EMR system competency — must be comfortable navigating electronic medical record systems; experience with Axiom is strongly preferred.
• Current CPR, First Aid, and Therapeutic Options certifications (training provided through Southwest Network)
• Valid Arizona fingerprint clearance card.
• Valid Arizona driver’s license and auto insurance.
• Minimum 8 years of behavioral health experience, including 5 years in a supervisory or leadership role.
• Must be at least 21 years of age.

COMPENSATION

This position is offered at a fair, competitive salary. A good benefits package is a valuable part of your total compensation, and we’ve got a great one: medical, dental and vision insurance; paid sick, vacation and holiday time; tuition reimbursement; retirement plan with match; disability insurance; life insurance; flexible spending and health savings accounts; an employee assistance program; employee discounts; and more. When you consider everything—the salary, the benefits, the ongoing training and support we offer, and the impact you will have on the lives of others—it could be the right opportunity for you.  Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

ABOUT SOUTHWEST NETWORK

Southwest Network provides integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness. We provide treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve.

We truly understand how important our employees are to those they care for, and how critical they are to our mission. As one of our employees, we will look after as many of your professional and personal needs as we can and make sure your work environment is productive, yet pleasant and informal. We are committed to offering you opportunities for personal and career growth, and we value and reward innovation, collaboration, dedication, and strength.

All members of our team are expected to provide support and services in accordance with the Nine Guiding Principles for Recovery Oriented Adult Behavioral Health Services and Systems and practice in a manner that is consistently mindful of the 12 Principles of The Arizona Vision for Children

Southwest Network is an equal opportunity employer.