LIM College - The Business of Fashion & Lifestyle is currently seeking candidates for the position of Vice President of Admissions & Enrollment Operations.
GENERAL DESCRIPTION:
Founded in 1939 and located in midtown Manhattan, LIM College is focused on the global business of fashion and lifestyle. Offering master’s, bachelor’s, and associate degree programs, LIM prepares students for career success via an immersive approach grounded in real-world experience and learning by doing required internships. LIM College’s commitment to excellence in business education ensures graduates are sought after by a wide range of employers, as evidenced by a Career Outcomes Rate of 96% for the Class of 2022. Alumni excel throughout all areas of fashion and lifestyle and have gone on to work for companies such as Chanel, Gucci, Alexander McQueen, Ross Stores, The Financial Times, Ulta Beauty, Google, Saks Fifth Avenue, Cannabis Creative, and The National Football League.
POSITION PURPOSE: The Vice President of Admissions & Enrollment Operations is responsible for the integration of admissions strategy, recruitment execution, operations, and systems infrastructure to drive institutional enrollment goals. This role blends operational excellence and data-driven decision-making, ensuring that recruitment, admissions processing, and CRM systems operate as a unified, high-performing enrollment engine. The Vice President supports the full admissions lifecycle—from prospect generation through enrollment—ensuring alignment between recruitment strategy, technology, data integrity, and applicant experience SALARY: $150,000
ESSENTIAL FUNCTIONS AND BASIC DUTIESRecruitment Team Leadership - Directly manage Admissions Counselors and recruitment staff.
- Set clear expectations for daily, weekly, and seasonal recruitment activity.
- Monitor performance against KPIs, including calls, appointments, applications, yield, and enrollment goals.
- Conduct regular 1:1 meetings, team meetings, and performance reviews.
- Coach staff on communication strategies, objection handling, and relationship-building.
Execution of Recruitment Strategy - Implement recruitment strategies established by senior leadership.
- Ensure consistent, high-frequency outreach across multiple channels (phone, text, email, virtual).
- Oversee territory management and ensure effective coverage and engagement.
- Drive execution of events such as Open Houses, Accepted Students Day, and virtual programs.
Funnel Management & Conversion - Monitor daily and weekly funnel activity to ensure movement from inquiry to enrollment.
- Identify gaps in conversion and deploy targeted interventions.
- Ensure timely follow-up with prospective students and applicants.
- Partner with Admissions Operations to ensure seamless handoffs and communication flows.
Collaboration & Communication - Work closely with Marketing to align outreach campaigns and messaging.
- Partner with Financial Aid and Student Success teams to address student barriers to enrollment.
- Ensure a consistent, high-quality experience for prospective students and families.
Training & Development - Train new counselors on recruitment processes, systems, and expectations.
- Reinforce best practices in CRM usage (Slate), communication, and time management.
- Foster a culture of accountability, urgency, and student-centered service.
Data & Reporting - Track and report on recruitment activity and outcomes.
- Use CRM data and reports to inform daily priorities and coaching.
- Ensure accurate documentation of all student interactions in Slate.
Strategic Leadership & Enrollment Planning - Serve as a senior advisor on enrollment strategy, forecasting, and growth initiatives.
- Support the development and execution of short- and long-term admissions strategies across all student populations (undergraduate, transfer, graduate, online, and international).
- Establish and monitor enrollment IPIs, PIs, and KPIs, ensuring alignment with institutional goals.
- Translate market intelligence, funnel performance, and predictive analytics into actionable strategy.
- Partner with senior leadership to align admissions strategy with institutional priorities and financial goals.
Admissions Operations & Systems Leadership - Provide executive oversight and operational support for admissions operations, CRM (Slate), and systems infrastructure.
- Ensure optimization of workflows, automation, and system integrations to maximize efficiency and scalability.
- Establish and enforce data governance, reporting standards, and data integrity protocols.
- Oversee development of dashboards and reporting tools to support real-time decision-making.
- Lead implementation of new technologies, system enhancements, and process improvements.
Recruitment Strategy & Performance Oversight - Oversee the execution of recruitment strategies through the Director of Admissions Recruitment.
- Ensure territory management, outreach cadence, and engagement strategies are aligned with enrollment goals.
- Monitor funnel performance and conversion metrics across all stages.
- Drive innovation in recruitment approaches, including multi-channel engagement and personalization strategies.
Cross-Functional Collaboration - Partner with Marketing, Financial Aid, Academic Affairs, Student Success, and IT to ensure alignment across the enrollment lifecycle.
- Collaborate on messaging, financial aid leveraging strategies, and student experience initiatives to improve yield and retention.
- Serve as a liaison with external vendors, consultants, and technology partners.
Operational Excellence & Process Optimization - Lead continuous improvement of admissions processes to enhance efficiency, scalability, and student experience.
- Ensure timely and accurate application processing, communications deployment, and decision turnaround.
- Align admissions operations with compliance requirements (federal, state, institutional).
- Oversee admissions budget, vendor management, and resource allocation.
Leadership & Team Development - Build and lead a high-performing, data-driven admissions organization.
- Develop leadership capacity within direct reports and establish clear accountability structures.
- Foster a culture of performance, innovation, and continuous improvement.
- Ensure staff are trained in systems, data usage, and recruitment best practices.
PERFORMANCE MEASUREMENTS - Institutional enrollment targets (inquiry, application, deposit, and enrollment) are met or exceeded across all student populations.
- Short- and long-term enrollment strategies are developed, implemented, and adjusted based on market intelligence, funnel performance, and institutional priorities.
- Measurable improvement in key conversion points across the admissions lifecycle (inquiry application admit deposit enrollment).
- Application processing, decision turnaround times, and communication deployment are timely, accurate, and aligned with service-level expectations.
- CRM management, utilization, automation, and system integrations are optimized to support scalability, efficiency, and a seamless applicant experience.
- Data integrity, reporting accuracy, and dashboard utilization support real-time, data-driven decision-making at all levels of the organization.
- Recruitment strategies (territory management, outreach cadence, engagement tactics) are effectively executed and produce measurable results through team leadership.
- Strong collaboration with Marketing, Financial Aid, Academic Affairs, Student Success, and IT results in aligned messaging, optimized financial aid leveraging, and improved yield and retention.
- Admissions processes are continuously evaluated and improved for efficiency, scalability, compliance, and student experience.
- A high-performing, accountable, and data-driven admissions organization is built and sustained, with clear expectations, strong leadership development, and a culture of results.
REQUIREMENTS: The person selected will have the following qualifications:
EDUCATION/CERTIFICATION:
Bachelor’s degree required. Master’s degree preferred .
REQUIRED EXPERIENCE:
10+ years of progressive leadership in admissions, enrollment management, or related field Significant experience with CRM systems (preferably Technolutions Slate) Demonstrated success in leading both recruitment strategy and admissions operations Experience managing teams and driving organizational change
SKILLS: Strategic thinking and executive-level decision-making Strong analytical and data interpretation skills Expertise in enrollment funnels, forecasting, and KPI management Operational and systems optimization expertise Exceptional communication and stakeholder management skills
WORK PERKS:
- College Closed for Summer Fridays
- Tuition Remission or Tuition Exchange
- 6 Weeks of Paid Holidays
- Birthday Day to Celebrate your Birthday
- 2-4 weeks of vacation based on longevity; 7 sick days annually
- Medical, Dental, Vision, Employee Assistance, 401K etc.
|