Job Description We are looking for a visionary and innovative CIO to lead our Workplace Experience Group (WXG). This leader will be responsible for setting and aligning our technology strategy with our business goals. This position, reporting to our Workplace Experience CEO and President, Refreshment Services, will work closely with other senior executives to define our go-to market strategy, and work closely to establish relationships critical vendors and clients. This role will also manage IT personnel, projects, and budgets within our Business Dining & Refreshments segments. To be successful in this role, you should have a solid background in IT management and leadership, as well as a strong understanding of the workplace experience industry and its challenges. You should also have excellent communication and problem-solving skills, as well as have a strategic and business mindset. Job Responsibilities Cohesive IT Strategy - Set objectives and strategies for the IT department and ensure that they support the vision and mission of the Workplace Experience Group. Define the cohesive "One Workplace Vision" for our consumers, and how they will interact with tech throughout their experience. Growth Support - Engage with our Growth organization & directly with clients to understand needs and demonstrate how WXG technology services can deliver. Executive Leadership & Presence - Be a trusted advisor to the WXG executive team. Serve as the senior technology leader within the Business, guiding and developing our technology team. Client Relationship Management - Engage directly with Clients to provide guidance on technology services and solutions. Financial Performance - Provide transparency & ROI to the business as it pertains to IT investments. Manage technology financial performance and advise the business on IT capabilities that can drive operating efficiencies. Technology Roadmap - Monitor changes or advancements in technology to discover ways the Workplace Experience Group can gain competitive advantage and deliver innovative solutions. Travel is expected to be approximately 25% for this role Qualifications Experience - 10+ years of IT leadership in a large, complex environment. Prior business unit/company CIO is preferred. Experience within retail or hospitality industries is preferred. Must demonstrate a solid understanding of the workplace experience industry, its trends, challenges, opportunities, best practices, etc. Strong leadership, communication, collaboration, and interpersonal skills Ability to influence overall business strategy and align IT with business goals Ability to manage multiple projects simultaneously and prioritize effectively * Ability to work under pressure and handle complex situations Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.