Vice President, Investor Servicing

The Bank of New York Mellon Corp

Lake Mary, FL

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Communication Skills, Cross-Functional, Customer Experience, Finance, Financial Services, Financial Systems, Global Financial Markets, Interpersonal Skills, Investment Services, Metrics, Operational Strategy, People Management, Problem Solving Skills, Process Improvement, Process Management, Risk Management, Team Player, Training/Teaching, Transaction Processing/Management, Trend Analysis
LOCATION
Lake Mary, FL
POSTED
30+ days ago

At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Were seeking a future team member for the role of Vice President, Investor Servicing to join our team.. This role is located in Lake Mary, Florida

In this role, youll make an impact in the following ways:

  • Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.
  • Collaborate with cross-functional teams to optimize transaction workflows, improving efficiency and reducing operational risks.
  • Serve as a subject matter expert in client processing, providing guidance and training to junior team members to promote knowledge sharing and skill development.
  • Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience.

To be successful in this role, were seeking the following:

  • Bachelors degree in Finance, Business, or a related field.
  • Advanced degree or relevant certifications (e.g., CFA, CPA) preferred.
  • Typically 7-12 years of experience.
  • Strong analytical and problem-solving abilities to manage complex transaction processes.
  • Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
  • Proficiency in transaction processing systems and a keen ability to leverage technology for process improvements.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Heres a few of our recent awards:

Americas Most Innovative Companies, Fortune, 2025

Worlds Most Admired Companies, Fortune 2025

Most Just Companies, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

About the Company

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The Bank of New York Mellon Corp