Vice President, Chief Revenue Cycle Officer

Position Summary

Atlantic Health is seeking an accomplished and visionary Vice President, Chief Revenue Cycle Officer (CRCO) to lead the full spectrum of revenue cycle operations across our growing network of hospitals, physician practices, ambulatory centers, and specialty services. This executive will serve as the strategic architect and operational leader responsible for ensuring that Atlantic Health's revenue cycle is efficient, patient centered, technologically advanced, and aligned with our mission of delivering exceptional and accessible care to the communities we serve.

The CRCO will oversee all front‑end, mid‑cycle, and back‑end revenue functions, including patient access, clinical documentation integrity, coding, billing, collections, denials management, revenue integrity, and payer relations. This leader will drive enterprise‑wide standardization, operational excellence, and financial performance while championing a seamless and compassionate patient financial experience.

As a key member of the senior leadership team, the CRCO will work closely with clinical, operational, and financial executives to support organizational growth, strengthen reimbursement, and ensure Atlantic Health remains a high‑performing and financially resilient healthcare organization. The ideal candidate brings deep expertise in hospital and physician revenue cycle operations, a strong record of leading large and complex teams, and the ability to navigate a dynamic regulatory and payer environment.

This is a high‑impact role for a forward‑thinking leader who thrives in a mission‑driven and patient‑focused environment and is committed to advancing the financial health and long‑term sustainability of Atlantic Health.

Key Responsibilities

Enterprise Revenue Cycle Leadership

• Provide executive oversight for all revenue cycle functions across Atlantic Health's hospitals, physician practices, ambulatory sites, and service lines.
• Develop and execute a unified revenue cycle strategy aligned with Atlantic Health's mission, financial goals, and growth priorities.
• Lead a large, multi-site team with a focus on performance, accountability, and continuous improvement.

Patient Access & Front-End Operations

• Oversee scheduling, registration, insurance verification, financial clearance, and point-of-service collections.
• Implement processes that improve patient access, reduce wait times, and enhance the overall patient financial experience.
• Ensure accuracy of demographic and insurance data to support clean claims and reduce downstream denials.

Clinical Documentation Integrity (CDI) & Coding

• Lead CDI and coding teams to ensure accurate, compliant, and complete documentation.
• Partner with clinical leadership to improve documentation quality and physician engagement.
• Ensure coding accuracy to optimize reimbursement and reduce audit risk.

Billing, Collections & Denials Management

• Oversee all billing, follow-up, cash posting, and collections activities for hospital and professional services.
• Implement best-practice workflows to reduce denials, accelerate cash flow, and improve net revenue.
• Develop and monitor KPIs, dashboards, and performance metrics across the revenue cycle.

Revenue Integrity & Charge Capture

• Ensure accurate charge capture, compliant billing practices, and alignment between clinical operations and financial processes.
• Partner with service line leaders to optimize charging structures and identify revenue leakage.
• Lead internal audits and collaborate with compliance to mitigate risk.

Payer Relations & Reimbursement Optimization

• Collaborate with contracting and managed care teams to support payer negotiations and reimbursement strategies.
• Resolve systemic payer issues, improve claims adjudication, and strengthen payer partnerships.
• Monitor regulatory and reimbursement changes affecting Medicare, Medicaid, and commercial payers.

Technology, Automation & Digital Transformation

• Partner with IT and digital innovation teams to optimize Epic or other EHR/RCM platforms.
• Drive automation, AI-enabled workflows, and digital tools to improve efficiency and reduce manual work.
• Lead initiatives to modernize the revenue cycle and enhance transparency.

Patient Financial Experience

• Champion a compassionate, patient-centered approach to financial communication and billing.
• Oversee financial counseling, price transparency, and patient payment solutions.
• Ensure compliance with the No Surprises Act and other patient-focused regulations.

Vendor Management

• Manage vendor/s to ensure cost effective services, performance expectations, and regulatory compliance.

Performance Monitoring Optimization

• Trace key KPIs, SLA, and PLAs indicators to drive accountability and continuous improvement.

Cross-Functional Collaboration

• Work closely with the CFO, CHSO, CMO, CNE, CIO, network team, and physician enterprise leadership to align revenue cycle operations with clinical and operational priorities.
• Support organizational growth initiatives, new service lines, and ambulatory expansion.
• Serve as a trusted advisor to senior leadership on revenue cycle performance and strategy.

Salary Range: $511,524-$708,513 base salary only; excludes leadership incentive.

At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Atlantic Health Morristown Medical Center, Morristown, NJ
• Atlantic Health Overlook Medical Center, Summit, NJ
• Atlantic Health Newton Medical Center, Newton, NJ
• Atlantic Health Chilton Medical Center, Pompton Plains, NJ
• Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
• Atlantic Health Goryeb Children''s Hospital, Morristown, NJ
• Atlantic Health CentraState Healthcare System, Freehold, NJ
• Atlantic Medical Group
• Atlantic Visiting Nurse
• Atlantic Mobile Health
• Atlantic Rehabilitation

We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• Chosen for 17 years by Fortune as one of the magazine's "100 Best Companies to Work For."
• Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the "World's Best Hospitals" in 2026.
• Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report's 2025-2026 Best Hospital rankings.
• Atlantic Health scored four "A" grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm.
• Atlantic Health Morristown and Atlantic Health Overlook are New Jersey''s only hospitals to be named among America''s 50 Best hospitals by Healthgrades in 2026.
• Named by Becker''s Healthcare as one of the "165 Top Places to Work in Healthcare - 2026.
• Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026.
• Named by Newsweek as one of America's Greatest Workplaces for Inclusion & Diversity 2025.
• Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired.

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran

Required Qualifications

10+ years of progressive revenue cycle leadership experience in a large healthcare organization, IDN, or academic medical center.

• Deep expertise in hospital and physician revenue cycle operations, reimbursement, and regulatory requirements.
• Proven success leading large, complex teams across multiple sites.
• Strong financial acumen with experience managing large budgets and improving net revenue performance.
• Demonstrated ability to drive operational transformation and implement best-practice workflows.
• Experience with Epic or other enterprise EHR/RCM platforms.
• Exceptional communication, relationship-building, and change-management skills.

Preferred Experience

• Leadership experience in a multi-hospital organization similar in scale to Atlantic Health.
• Experience with value-based care, risk-based reimbursement, and population health models.
• Background in patient experience, digital transformation, or consumer-focused financial engagement.
• Familiarity with the New Jersey payer landscape and regulatory environment.