Vice President 1, NorAm Operations - Corporate Services

Sodexo

WEST HARTFORD, Connecticut

JOB DETAILS
SKILLS
Analysis Skills, Catering Services, Compensation and Benefits, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer/Client Research, Data Analysis, Detail Oriented, Facilities Management, Financial Services, Food Services, Leadership, Presentation/Verbal Skills, Profit & Loss Management, Service Delivery, Team Player, Trend Analysis
LOCATION
WEST HARTFORD, Connecticut
POSTED
1 day ago
Role Overview:

Lead with Vision. Grow with Sodexo.

Sodexo is seeking a Vice President of Operations to join our Corporate Services food team supporting a portfolio of approximately 80 client contracts across the New York City metro area, including Northern New Jersey and Southern Connecticut. This role carries responsibility for roughly 151 managers and 800 frontline employees across a mixed Food and Facilities Management portfolio. If you are a strategic, people-focused operations leader ready to drive client retention and elevate service delivery in a dynamic, high-growth region, this is an exceptional opportunity.

What We Offer

Opportunity to work with an innovative team in a growing region

Sign-on bonus available for candidates who require relocation

Competitive compensation and full Sodexo benefits package

Career advancement opportunities within Sodexo's global network

What You'll Do:

What You'll Do

  • Oversee day-to-day operations across a multi-site portfolio spanning food service and facilities management accounts
  • Build and sustain strong client relationships, driving retention and satisfaction across a diverse range of industries
  • Lead, develop, and engage a large management team, fostering high morale and performance at all levels
  • Leverage data analytics and technology to identify operational trends, surface improvement opportunities, and present insights to clients
  • Partner with onsite management teams to ensure consistent execution of service standards and financial targets
  • Operate with agility across varying client environments, adapting communication and approach to each client's style and needs
What We Offer:

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring:

What You Bring

  • Proven track record as a Vice President of Operations or senior multi-unit operations leader in food service, facilities management, or a related contract services environment
  • Strong financial acumen with experience managing P&L and subsidy account structures
  • Exceptional communication and presentation skills with the ability to translate data into compelling client narratives
  • Experience managing large, diverse teams and maintaining high employee engagement across multiple locations
  • Highly detail-oriented with strong analytical skills and comfort with technology platforms
  • Experience with global portfolios or global client environments is a plus
Who We Are:

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements:

Minimum Education Requirement - Bachelor's degree or equivalent experience
Minimum Management Experience - 10 years
Minimum Functional Experience - 10 years of multi-unit, support, or strategic leadership experience

About the Company

S

Sodexo

Worldwide Leader in Food and Facilities Management for Over 50 Years

Sodexo was founded in 1966 by Pierre Bellon in Marseilles France and is still majority family owned today. For over 50 years, we have partnered with some of the world’s biggest companies, backed by employees in countries across the globe.

Everything we do is about improving people’s daily lives. We believe healthy school meals make kids do better. That relaxed patients recover faster. And organizations with engaged employees perform better. With our unique wide range of integrated services, this is what our On-site, Benefits and Rewards and Personal Home services do every day.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1966
WEBSITE
https://us.sodexo.com/home.html