Brand Marketing (Branding), Business Support, Communication Skills, Customer Relations, Customer Support/Service, Entertainment and Media, Identify Issues, Interpersonal Skills, Lead Generation, Multitasking, Music, Problem Solving Skills, Team Player, Time Management, Willing to Travel
LOCATION
Las Vegas, NV
POSTED
1 day ago
Brand Ambassador - VIP Host
Do you enjoy live events? Do you excel in fast paced, creative environments? Then you're in luck! We are looking for a highly motivated self-starter who embodies both a passion for music and a love of the live event experience. Is this you? Read on…
Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world's leading live entertainment company, and Insomniac, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations.
The Role
Vibee is seeking an enthusiastic Brand Ambassador - VIP Host to join our Experience Operations team. In this role, you will represent Vibee and interact with customers to promote and support our brand activations and experiences. You will be responsible for increasing brand awareness, generating leads, and driving consumer engagement.
Responsibilities
Maintain a basic understanding of the artist, their career, and notable achievements to engage and inform fans.
Guide fans through various onsite activations and experiences.
Troubleshoot and resolve any activation issues or technical glitches promptly.
Have a general understanding of the different experience packages purchased by fans.
Stay informed about the concert event details, including schedules, venue information, and special instructions.
Interact confidently and professionally with fans ranging from 30 to 70 years of age and from various professional backgrounds.
Track engagement and usage of assigned activations.
Qualifications
Prior experience in a customer service, hospitality or brand ambassador role is preferred.
Possesses excellent communication, interpersonal and customer service skills.
Able to work a flexible schedule to support business needs.
Capable of balancing multiple tasks at one time.
Able to respond appropriately to changes in direction or unexpected situations.
Works effectively with peers and supervisors to accomplish tasks.
Outgoing and friendly personality with a passion for meeting new people.
Ability to work independently and as part of a team.
Flexibility to work on weekends or evenings as needed.
Work Environment
Must be able to tolerate loud noise levels & busy environments on site at our events.
May stand for extended periods of time and work in drastic temperature climates.
Must be willing to work during evening and weekend hours, as required, to meet deadlines.
Must be willing to travel as needed.
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Vibee for a visa.
EQUAL EMPLOYMENT OPPORTUNITY Vibee strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.