Veterinary Wellness Supervisor

Humane Society Pikes Peak Region

Colorado Springs, CO

JOB DETAILS
LOCATION
Colorado Springs, CO
POSTED
2 days ago

Veterinary Wellness Supervisor

Humane Society of the Pikes Peak Region (HSPPR)
Location: Pueblo or Colorado Springs, CO

Are you a strong veterinary leader who thrives in a fast-paced, mission-driven environment? Do you believe high-quality, accessible veterinary care strengthens families and builds safer communities? If so, we invite you to bring your skills and compassion to HSPPR as our next Veterinary Wellness Supervisor.

At the Humane Society of the Pikes Peak Region (HSPPR), we offer compassionate care to animals, support safe communities, and provide socially conscious sheltering. The Veterinary Wellness Supervisor plays a critical leadership role in advancing this mission by ensuring accessible, high-quality preventative and surgical veterinary services that keep pets healthy, reduce overpopulation, and support responsible pet ownership.


Why This Role Matters

Our Wellness Clinics provide essential services including:

  • Vaccinations

  • Wellness appointments

  • Heartworm testing

  • FIV/FeLV testing

  • Public spay/neuter services

By leading our veterinary and customer service teams, you will ensure every client and patient receives exceptional medical care delivered with professionalism, empathy, and respect.

If based in Pueblo, you will also oversee surgical operations at our Pueblo Wellness Clinic.


What You'll Do

Lead & Develop a High-Performing Team

  • Supervise Wellness veterinary staff and Customer Service Representatives

  • Provide coaching, feedback, and ongoing professional development

  • Ensure strong daily workflow and appropriate staffing levels

  • Facilitate team meetings and promote open communication

  • Support new hires, relief veterinarians, volunteers, interns, and externs

Ensure Medical & Surgical Excellence

  • Partner with Staff Veterinarians and the Veterinary Wellness Manager to uphold treatment, surgery, vaccine, and medical protocols

  • Maintain accurate and timely medical/surgical records

  • Assist with treatments, medication orders, and euthanasia when required

  • Oversee surgical workflow (Pueblo location)

  • Assist with drug inventory and controlled substance management

Deliver Exceptional Client Service

  • Represent the Wellness Clinics with professionalism and courtesy

  • Triage medical questions and provide sound veterinary guidance

  • Oversee surgery drop-offs/pick-ups and wellness scheduling

  • Manage financial transactions and daily cash closeout

  • Support the medical return-to-owner program, including payment plans through Varidi

  • Address and de-escalate customer service concerns

Support Operations & Safety

  • Maintain a regular presence on the clinic floor

  • Anticipate workflow challenges and implement solutions

  • Ensure hospital cleanliness, equipment maintenance, and OSHA compliance

  • Monitor overtime trends and staffing adjustments

  • Promote and model safe work practices at all times

Strengthen Community Impact

  • Collaborate with our Philanthropy team by sharing stories and photos that highlight life-saving work

  • Help the community understand the importance of accessible veterinary care

  • Work cooperatively with volunteers, recognizing the critical role they play in our success


What We're Looking For

  • Minimum 2 years of experience in a veterinary clinic or shelter setting

  • Prior animal handling experience required

  • Previous supervisory or lead experience preferred

  • Veterinary Assistant Certificate or equivalent veterinary technician education preferred

  • Strong medical knowledge and ability to triage inquiries

  • Excellent communication and interpersonal skills

  • Ability to multitask and lead in a high-paced environment

  • Commitment to HSPPR's mission and values


Physical & Schedule Requirements

  • Ability to lift 25–40+ pounds

  • Comfort working around animals, allergens, cleaning agents, and surgical equipment

  • Ability to stand for extended periods

  • Schedule may include weekends and holidays


Join a Mission That Matters

This is more than a supervisory role - it's an opportunity to lead compassionate veterinary services that directly impact pets and the people who love them. Every vaccination, every surgery, every client interaction contributes to healthier animals and safer communities across our region.

If you are ready to combine leadership, medical knowledge, and heart in a role that truly makes a difference, we encourage you to apply.

 

** Applications accepted until: 05/21/2026, or until position is filled **

 

In addition to competitive salaries, we offer comprehensive benefits to our full-time staff.

Benefits include:

Health Insurance ~~ 401K with employer matching up to 4% of salary ~~ Dental and vision Plans ~~ Supplemental Group Life Insurance ~~ Short and long term disability Insurance ~~ Paid time off ~~ Holidays ~~ Direct Deposit ~~ Personal Pet Perks ~~ Wellness Programs ~~ Paid Sabbatical after 5 years of employment

The Humane Society of the Pikes Peak Region is a Public Service Loan Forgiveness qualified employer. To learn more about this program, go to https://studentaid.ed.gov/sa/.

 

The core values of the staff unite us and guide us to provide the best service to the animals in our care, our organization, and our community.

Core Values Statements-

  • Compassion: We believe that animals matter. We are committed to treating animals and people with kindness, respect and compassion.
  • Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve.
  • Integrity: We believe we can make the greatest impact by staying true to our mission, always doing what is best for the animals and people of our community, and by standing united in our decisions.
  • Excellence: We are passionate about our mission, and strive for excellence through continual learning, innovation and the development of our board, staff and volunteers.
  • Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people.
  • Service: We exist to serve our communities and operate with this commitment to serve as front and center in all we do.

As a condition of employment with HSPPR, you will be required to authorize HSPPR and ProScreening to conduct a background check before confirming an employment start date. The background check will include a criminal investigation, verification of citizenship/immigration status, and a motor vehicle record. By applying for this position, you acknowledge and agree that any offers of employment will be contingent upon completion of the background check to the satisfaction of HSPPR.

In consideration of any offers of employment made as a result of your interest in this position, by applying for this position, you hereby waive any and all claims that you may have against HSPPR for invasion of privacy in respect to drug testing and background checks as listed above.



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Humane Society Pikes Peak Region