Aftercare, Computer Skills, Computer Systems, Cost Estimates, Critical Care, Customer Support/Service, Data Entry, Emergency Care, English Language, Home Care, Hospital, Informed Consent, Medical Billing, Medical Records, Medications, Outpatient Care, Physician Assistant, Problem Solving Skills, Sample/Specimen Processing, Specimens/Samples, Team Player, Veterinary Hospital, Veterinary Medicine
Veterinary Doctor''s Assistant - Emergency Department
ACCESS Los Angeles
Location: Culver City, CA, 90232
Time Type: Full-Time
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Description
ACCESS Specialty Animal Hospital Los Angeles is seeking a Veterinary Doctor's Assistant to join our Emergency Team!
Our Doctor's Assistants play a vital role in setting the tone for every client and patient experience, building trust through empathy, clarity, and compassion from the very first interaction. In this role, you will be part of a team delivering life-saving care and exceptional service, working side by side with our veterinarians, technicians, and client care team to support patients and the people who love them when they need it most.
Your responsibilities may include:
- Work closely with Board Certified Specialists
- You'll play a critical role in supporting doctors, technicians, patients, and clients throughout the hospital experience
- Handle client communication, including phone calls and appointments.
- Attach necessary records, images, diagnostic results, and other relevant documents to the patient file
- Dispense medications as directed by the veterinarian
- Prepare cost estimates for diagnostics, outpatient treatments, procedures, and hospitalizations, at home care and review them with pet owners.
- Ensure that client consent forms and estimates are signed when required.
- Process laboratory samples and submissions.
- Guide clients through the euthanasia process, including assisting with paperwork and aftercare procedures.
Our ideal candidates:
- Have a desire to help people and their pets
- Proficient in using veterinary computer systems for data entry, including charges and patient information.
- Minimum 2 years veterinary experience in a client service role or similar role
- Must be able to read, write, and speak English fluently in a clear and audible voice
- A friendly and professional demeanor.
- Self-driven and motivated.
- Strong ability to work collaboratively in a fast-paced, critical care setting
- Critical thinking and problem-solving skills
- And most importantly … embody our core principles: Quality, Integrity, Compassion and Service
- Must be able to work 1 weekend day per week
At ACCESS, we recognize the importance of those individuals taking such good care of our pets and their families by offering competitive pay starting at $21 - $26/hour (dependent upon experience).
ACCESS Los Angeles also offers shift differentials..
Shift hours worked between:
7pm-11pm = additional $2/hour
11pm-7am = additional $3/hour
any shift on Saturdays and Sundays = additional $2/hour
We invest heavily in our employees with many opportunities for growth and development! We offer outstanding benefits including medical, dental, vision, and life insurance, paid parental leave, matching 401(k), paid time off, continuing education, generous pet discounts, and much more!
Apply now to speak to a member of our Leadership Team and learn why you should join the pack at ACCESS Specialty Animal Hospital Los Angeles!
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