Veterinary Customer Service Representative Veterinary Technician

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Veterinary Customer Service Representative / Veterinary Technician Prairie Ridge Animal Hospital

Job Description

Veterinary Customer Service Representative / Veterinary Technician

Prairie Ridge Animal Hospital - Wichita, KS

Now Hiring: Veterinary CSR / Veterinary Technician Hybrid Role

Are you an experienced Veterinary Receptionist, Veterinary Assistant, or Veterinary Technician who enjoys both client communication and hands-on patient care? Prairie Ridge Animal Hospital in Wichita, KS is looking for a cross-trained Veterinary Customer Service Representative / Veterinary Technician to join our growing team!

This is a great opportunity for someone who enjoys variety in their day and wants to work both at the front desk and alongside the medical team in a supportive, fast-paced veterinary hospital environment.

At Prairie Ridge Animal Hospital, we are passionate about delivering compassionate, high-quality veterinary care while building strong relationships with our clients and community. Our team cares for dogs, cats, exotic pets, and small farm animals and is committed to creating a positive experience for both pets and people.

What We're Looking For

We are seeking someone who:

• Has previous veterinary hospital experience
• Enjoys both customer service and technical patient care
• Thrives in a fast-paced, team-oriented environment
• Has strong communication and multitasking skills
• Is comfortable working both front desk and clinical shifts
• Brings a positive attitude and willingness to jump in where needed

Credentialed Veterinary Technicians (CVT, RVT, LVT) are encouraged to apply, but credentialing is not required.

Veterinary CSR Responsibilities

• Greeting clients and pets with professionalism and compassion
• Answering phones and scheduling appointments
• Checking clients in and out
• Managing medical records and invoices
• Providing client education and follow-up communication
• Supporting a positive client experience throughout each visit

Veterinary Technician / Assistant Responsibilities

• Assisting veterinarians during exams and treatments
• Patient restraint and low-stress handling
• Laboratory sample collection and diagnostics
• Assisting with surgery and dental procedures
• Administering medications and treatments
• Maintaining clean and organized treatment areas
• Supporting hospitalized and outpatient pets

Why Join Prairie Ridge Animal Hospital?

• Cross-trained position with variety and growth opportunities
• Supportive and collaborative team culture
• Opportunity to fully utilize your technical and client service skills
• Advanced medicine and progressive patient care
• Fear-free and compassionate handling techniques
• Fast-paced environment with strong teamwork and mentorship

Schedule & Compensation

• Full-time preferred; part-time applicants considered
• Compensation dependent on experience

Full-Time Benefits

• Health insurance benefits
• Free mental health benefit options
• 401(k) with company match
• Competitive PTO plan
• Employee pet discounts
• Continuing education opportunities
• Scrub allowance

If you are looking for a Veterinary Receptionist, Veterinary Assistant, or Veterinary Technician role where you can continue growing your skills while making a difference for pets and their families, we'd love to hear from you!

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Address: 12412 W Kellogg Ave, Wichita, KS 67235

Website: https://www.prairieridgeah.com/

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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This Job

Location:

Wichita, Kansas, United States

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