Animal Care, Communication Skills, Computer Skills, Computer Systems, Customer Relations, Customer Support/Service, Customer Training, Dental Insurance, Health Insurance, High School Diploma, Hospital, Medicine, Multitasking, Patient Care, Preventive Medicine, Record Keeping, Schedule Development, Team Player, Training/Teaching, Veterinary Hospital, Veterinary Medicine, Vision Plan
- Employee discounts
- Paid time off
- Company parties
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
About the Role:
Join our dedicated team at Amar Glen Veterinary Hospital as a Veterinary CSR! In this pivotal role, you will be the welcoming face of our clinic, ensuring exceptional customer service and support for pet owners and their beloved animals.
Responsibilities:
- Greet clients and their pets with a warm and friendly demeanor.
- Manage appointment scheduling and follow-up communications.
- Handle phone inquiries and provide accurate information about services.
- Process payments and maintain accurate client records.
- Assist in managing the front desk and ensuring a smooth workflow.
- Collaborate with veterinary staff to ensure optimal patient care.
- Maintain cleanliness and organization of the reception area.
- Educate clients about preventative care and hospital services.
Requirements:
- High school diploma or equivalent; customer service preferred
- Strong communication skills and a passion for animal care.
- Ability to multitask and thrive in a fast-paced environment.
- Proficient in using computer systems and veterinary software.
- Team player with a positive attitude and strong work ethic.
- Previous experience in a veterinary or medical setting is a plus.
- Willingness to learn and adapt in a dynamic workplace.
- Compassionate and empathetic approach to client interactions.
About Us:
Amar Glen Veterinary Hospital has been serving the La Puente community for over a decade with a commitment to providing the highest quality veterinary care. Our clients love us for our compassionate approach and our team enjoys a supportive work environment that fosters growth and collaboration.
A
Amar Glen Veterinary Hospital