Sign upLog in

Veterans Services Officer - Anticipated Vacancy

State of Maine

Augusta, Maine

Apply
JOB DETAILS
SALARY
$57,408–$81,078.40
SKILLS
Background Investigation, Business Administration, Communication Skills, Community and Social Services, Compensation and Benefits, Data Collection, Department of Veterans Affairs, Emergency Management, Federal Assistance, Federal Laws and Regulations, Homeless Services, Human Resources, Interviewing Skills, Legal, Licensing, Office Management, Presentation/Verbal Skills, Public Administration, Record Keeping, Risk, Sales Management, Social Work, Veterans Benefits, Willing to Travel
LOCATION
Augusta, Maine
POSTED
3 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
.

Department of Defense, Veterans and Emergency Management - Bureau of Maine Veteran Services

Job Class Code: 0831
Grade: 25/Supervisory
Salary: $57,408.00-$81,078.40/Annually
Location: Augusta (Togus)

Opening Date: May 20, 2026

Closing Date: June 4, 2026

The Maine Bureau of Veterans' Services is excited to be hiring for a Veterans Services Officer (Homeless and Incarcerated Services) position. If you're a veteran, this is your chance to join a dynamic team of professionals that support Maine veterans and their dependents across the state to attain all possible state and federal veteran, as well as survivor benefits as part of our Homeless Veterans Coordination Team.

Primary responsibilities include:

The primary purpose of this position is to be the Bureau's lead and point of contact for homeless and incarcerated veterans' issues, as well as representing the Bureau on homeless veterans' committees, justice affected veterans' committees and assisting with compiling data for mandated legislative reports and policy decisions. The position requires clear and consistent communication with the Supervisor of Veterans Services, Bureau employees, the Homeless Veterans Action Committee, Justice Action Committee, and other partner organizations throughout the state. Frequent statewide travel is required. The applicant must be veteran as defined by Federal law.
The Homeless and Incarcerated Services VSO will advocate for Veterans at-risk or experiencing homeless as well as justice affected veterans by providing state resources, connecting to federal benefits, and referrals to other state agency and community partners.

Skills or knowledge required:
  • Knowledge of basic supervisory techniques and office management practices
  • Knowledge of various assistance agencies and services available to veterans and their dependents
  • Ability to prepare and maintain records within client management software
  • Ability to effectively present information and respond to questions from clients, managers, and the public
  • Ability to deal effectively and compassionately with victims of trauma and/or depressed clients, including those with mental disorders or with chemical dependency
  • Ability to conduct interviews with veterans and obtain information pertinent to veteran's benefits
  • Ability to maintain a respectful and professional relationship with claimants, supervisors, and VA personnel
  • Ability to maintain a working relationship with veterans' organizations, staff, volunteers, and news media; providing information regarding Bureau programs and services and performing field informational and claim visits to clients

Minimum qualifications:

A Bachelors Degree in Business/Public Administration, Human Resources, Education, a Social Services/Behavioral Science area, or related field and two (2) years experience in directly providing and/or administering benefit programs, personnel administration, or related social services/human resources work. Equivalent work experience may be substituted for education on a year-for-year basis.

Applicants must be veterans as defined by must be veterans as defined by 38 United States Code, Section 101 (2) who were separated with an honorable discharge. Proof of Veterans Status (DD Form 214) must accompany application. The DD Form 214 must include the "Character of Service".

LICENSING/REGISTRATION/CERTIFICATION REQUIREMENTS: (These must be met by all employees prior to attaining permanent status in this class).

State of Maine & US Department of Veterans Affairs Training, Responsibility, Involvement, and Preparation (TRIP)

National Veterans Legal Service Program (NVLSP)

Successful completion of fingerprinting and Federal background check

Preference will be given to those applicants:

Experience working on diverse personnel and sensitive issues is preferred. Experience working with federal and state veterans' benefits and services is preferred. Experience speaking and presenting in public is strongly preferred. Experience driving a truck towing a trailer is preferred.

About the Company

S

State of Maine