Vertical Market Leader - Industrial

OUR VISION:

"To become an indispensable partner to building owners with mission-critical systems."

POSITION SUMMARY/OBJECTIVE:

The Vertical Market Leader develops and strengthens strategic relationships with key customers within a defined industry vertical through the deployment of Limbach’s comprehensive capabilities and national sales offerings.  The incumbent assesses market and enterprise-level opportunities, creates compelling solutions for decision makers, including executive stakeholders, and drives measurable growth across targeted accounts within the vertical.

S/he executes sales and account development strategies that expand wallet share, increase market penetration, and position Limbach as a trusted partner. Working collaboratively across national and local business units, S/he ensures the customer experience is consistent and either meets or exceeds national standards. This role is accountable for long-term relationship development, strategic account expansion, and delivery of profitable, sustainable growth within the assigned vertical.

KEY TASKS & RESPONSIBILITIES:

• Demonstrates strong and intentional leadership related to safety by proactively managing respective vertical market teams with a core focus on our safety culture and broader ecosystem, always evaluating the total environment as it relates to Limbach’s employees, partners and customers in effort to create safer behaviors.
• Redeems vertical market sales and account goals.
• Executes a national account growth strategy within the assigned vertical to increase revenue, margin, and overall presence in the market.
• Identifies, develops, and converts new enterprise-level customer relationships across multi-site and multi-facility accounts.
• Expands account penetration, wallet share and experience by aligning customer needs with national offerings.
• Maintains strong, recurring communication with decision-makers and stakeholders from facility management through C-Suite executives.
• Conducts regular business reviews with accounts to strengthen relationships, validate performance, and identify future growth opportunities.
• Ensures a seamless customer experience through proactive coordination with operations, service, estimating, engineering, and other internal teams. 
• Reviews and approves major proposals for general accuracy, assessment of risk, and pricing and margin profiles.
• Tracks, measures, and reports progress toward vertical market revenue targets, account penetration, gross profit growth, and customer satisfaction.
• Acts as the vertical market and customer advocate internally, helping resolve issues, clarify expectations, and maintain long-term strategic alignment.
• Knowledgeable of and leverages vertical market data and trends to refine go-to-market positioning and influence development of future service offerings.

CONDUCT STANDARDS:

• Maintains appropriate Company confidentiality at all times.
• Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations.
• Cultivates and promotes the “Hearts & Minds” safety culture.
• Consistently exemplifies the Core Values of the Company (we CARE, we ACT WITH INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE).

WORK ENVIRONMENT:

• This position operates primarily in a professional office environment, and routinely utilizes standard office equipment, such as computers, phones, copiers, filing cabinets, printers, and scanners.
• The Company’s “Work from Home” policy is applicable to this position.
• Work duties may regularly necessitate walk-throughs of local job sites with internal technical support, and be intermittently exposed to the conditions typically associated with a construction site.

PHYSICAL DEMANDS:

• In performing the duties of this job, the incumbent is regularly required to sit, stand, walk, talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity.
• S/he may occasionally be required to climb, stoop, crouch, crawl, reach, and/or perform repetitive motion.
• This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

TRAVEL:

• This position may require up to 70% travel, primarily to client offices/meetings and job sites.

MINIMUM QUALIFICATIONS:

• Bachelor's degree and 8+ years of industry-specific experience, specifically working with in the Industrial vertical.
• Strong financial acumen and capability of analyzing and understanding budgets and P&L related outcomes.
• Demonstrated ability to develop and manage strategic accounts across geographic territories and vertical markets.
• Expertise in sales, customer buying processes, and managing workflows to ensure customer satisfaction.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Proven ability to engage in effective collaboration and communication (written/verbal) with building owners at all levels, understanding the different needs of each.
• Advanced knowledge of the construction and facility services industry and marketplace.
• Ability to sell across service lines and develop multi-year growth strategies. 
• Demonstrated organizational, presentation, negotiation, and follow-up skills.
• Must have a valid driver's license.
• Must have a driving record compliant with the Company's policies and MVR requirements, and consent to ongoing driving record monitoring by the Company.

PREFERRED QUALIFICATIONS:

• MBA or advanced degree within the areas of  Engineering & Design or Construction Technology
• Background in energy services, facility infrastructure, building automation, or related industries.

This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer.