Position: Vendor Warranty, Returns, and Repairs SpecialistLocation: On-site
Industry: Automotive Wholesale Distribution
Job Type: Full-time
Schedule: Monday to Friday, 7:30 AM - 4:00 PM (8-hour shift)
We are seeking a detail-oriented and dependable
Vendor Warranty, Returns, and Repairs Assistant to help facilitate the smooth and timely processing of items returned to vendors. This role plays a vital part in ensuring accurate tracking, efficient handling, and proper documentation of all warranty and repair items.
Key Responsibilities:- Process product warranties and repairs according to vendor guidelines
- Sort, label, and organize items based on their disposition
- Prepare items for shipment-wrapping, packaging, and labeling-to vendors, customers, and salesforce
- Communicate effectively via email, phone, text, and in person
- Maintain accurate records, including part numbers and item tracking
- Manage Return Goods Authorizations (RGAs) within vendor timeframes
- Work independently while maintaining a high level of organization and attention to detail
- Demonstrate flexibility while staying dependable and reliable
Qualifications:- High school diploma or GED required
- 1-3 months of related experience and/or training preferred
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Exceptional attention to detail and accuracy
- Excellent organizational and time-management abilities
Physical Requirements:- Frequent walking, bending, stooping, squatting, pushing, and pulling
- Ability to lift/move up to 50 lbs regularly, up to 70 lbs occasionally, and up to 100 lbs with assistance
- Ability to stand and/or walk for extended periods
- Must be able to work in varying warehouse conditions, including extreme heat, cold, and humidity
Additional Information:- Seniority Level: Entry-level
- Remote Work: Not available
Benefits:- 401(k)
- Health, Dental, and Vision insurance
- Life insurance
- Paid time off