Vendor Relations Specialist

Position: Vendor Relations Specialist
Location: Agawam, Massachusetts-100% Onsite
Duration: Contract
Pay Rate:$21.63–$26.44/hour
Schedule:20–25+ hours per week
Job ID: 177937

Job Overview:
The Vendor Relations Specialist is responsible for managing relationships between the organization and its suppliers to support operational efficiency and cost-effective service delivery. This role oversees vendor communication, contract administration, supplier performance tracking, issue resolution, and financial coordination while ensuring compliance with company standards.

Responsibilities:

• Serve as the primary point of contact for vendors and suppliers.
• Coordinate vendor onboarding, training, and ongoing communications.
• Build and maintain strong supplier relationships.
• Support negotiation of pricing, contract terms, and service agreements.
• Help secure competitive value while maintaining service quality.
• Track vendor performance metrics, including service levels, delivery timelines, and quality standards.
• Conduct regular supplier evaluations and communicate improvement opportunities.
• Partner with internal teams, including Finance and Operations, to resolve billing discrepancies, service concerns, and delivery issues.
• Act as a liaison between internal stakeholders and external vendors.
• Ensure vendor adherence to company policies and compliance requirements.
• Assist with invoice processing and payment reconciliation activities.
• Prepare reports related to vendor spending and performance trends.
• Conduct market analysis to identify potential cost savings and process improvements.

• Bachelor’s degree in Supply Chain Management, Business Administration, Finance, or a related field preferred.
• 1–3+ years of experience in procurement, vendor management, supplier relations, customer support, or related fields.
• Strong negotiation and problem-solving capabilities.
• Proficiency in Microsoft Office, particularly Excel.
• Experience working with ERP platforms and/or Vendor Management Systems (VMS) preferred.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical abilities and attention to detail.
• Ability to perform basic mathematical calculations.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $21.63- $26.44

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com

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