Vendor Relations Manager

Rehlko

Milwaukee, Wisconsin

JOB DETAILS
LOCATION
Milwaukee, Wisconsin
POSTED
16 days ago
Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.

At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer

At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:
  • Competitive compensation and benefits
  • Work-life flexibility
  • Recognition and rewards
  • Development and career opportunities
  • A safe and inclusive workplace

Why You Will Love this Job

SPECIFIC RESPONSIBILITES

Managed Service Provider (MSP) Governance & Accountability
  • Act as the primary owner and single point of accountability for MSP relationships
  • Ensure delivery aligns with MSAs, SOWs, SLAs, OLAs, and KPIs
  • Translate contractual terms into measurable performance outcomes
  • Establish and lead governance cadences (operational, monthly, and quarterly reviews)
  • Drive performance reviews and corrective action plans using data-driven insights
Vendor Strategy & Portfolio Management
  • Develop and execute an IT vendor management strategy aligned to business and IT goals
  • Maintain and optimize a structured vendor portfolio (renewals, terminations, consolidation)
  • Partner with procurement on vendor selection, onboarding, and contract lifecycle management
  • Balance collaborative vendor relationships with firm, contract-based accountability
Service Performance, SLA & Contract Management
  • Define, track, and enforce service performance metrics tied to contracts
  • Validate vendor SLA and KPI reporting for accuracy and relevance
  • Identify service breaches and systemic issues; lead root-cause analysis and remediation
  • Ensure service credits, penalties, and escalations are applied per contract terms
Financial, P&L & Commercial Management
  • Manage IT vendor financials, including OpEx, forecasting, cost allocation, and variance analysis
  • Partner with Finance to ensure vendor spend aligns with budget and financial targets
  • Lead or support contract negotiations and renewals
  • Validate invoices against contracted rates, volumes, and delivered outcomes
  • Provide transparency into run-rate spend, forecasts, and financial risk
  • Identify cost optimization opportunities without increasing delivery or operational risk
Staff Augmentation & Resource-Based Services Oversight
  • Govern vendors providing staff augmentation and time-and-materials services
  • Validate resource utilization, role alignment, rate cards, and deliverables
  • Apply consistent performance, accountability, and financial controls across all resource models
  • Partner with IT leaders to assess scalability and cost-effectiveness of staff augmentation vs. managed services

About the Company

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Rehlko