Vendor Product Manager, re:Cycle Reverse Logistics

The re:Cycle Reverse Logistics organization offers worldwide cloud computing providers with a centralized means to disassemble, sort, function test, in-warranty return, repair/refurbish, erase/wipe, and disposition server and networking assets that break or are no longer needed in the fleet.

The organization depends on the Operations Integration team to maintain, continuously improve, and develop new features in their cloud-based warehouse management, inventory tracking, and sales systems that process and monitor these assets from arrival to departure across five global facilities, ensuring reliable and repeatable operational and asset safety, security, traceability, business value, and productivity are supported through joint systems.

The Operations Integration team is seeking a detail-oriented, security-minded, and self-driven Vendor Product Manager to support its global operations by designing, documenting, and delivering secure software integrations that connect RRLs 3P warehouse management, inventory tracking, and sales systems with Amazon.com internal systems - and potentially external client systems long-term - using EDI, API, SNS, and ETL integration patterns.

This role will be responsible for satisfying security, operational, and business requirements by working between RRL internal teams, 3P software service providers, and Amazon engineering and security teams to drive strategic integration developments and continuous improvement. This scope will enable new and improved software integration capabilities for 400+ global users (and growing).

Collaborating with technical and non-technical stakeholders to understand integration requirements, preparing comprehensive technical documentation to define solutions, navigating AppSec security reviews, driving integration initiatives from concept to production, and maintaining program documentation are all in a days work for the Reverse Logistics Vendor Product Manager.

AWS Infrastructure Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

Job Responsibilities

• Coordinating with internal technical and business teams (e.g., AppSec, Software Development, Data Engineering, Operations) to define integration requirements, technical solutions, and implementation success criteria.
• Preparing technical documents (e.g., data flow diagrams, threat models, API schemas) to promote integration concepts through security and business approvals.
• Partnering with 3P software service providers and internal engineering teams to refine, review, and test new integration features, coordinate implementation, and validate changes.
• Designing and executing user acceptance test scenarios for integrations in staging environments, documenting results and holding a high bar for delivery against success criteria before production release.
• Identifying integration failure modes and risk-mitigating for them proactively, ensuring that solutions are resilient and that operational impacts of failures are understood and minimized.
• Supporting code reviews to ensure integrations are built to specification, security standards, and team satisfaction - without writing the code directly.
• Maintaining program and integration documentation to maximize data security, traceability, and business benefits.
• Coordinating recurring meetings with key stakeholders to track status updates, identify risks and barriers, and drive deliverables, ensuring consistent alignment across teams.
• Managing ticket queues, prioritization, and tradeoffs for strategic integration developments.
• Governance over Change Management process for integration-related system changes.

About the Team

• Why AWS: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
• Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
• Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
• Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.