Description
This is a 12 Month Fixed Term Opportunity
Amazon Fresh team is looking for talented Vendor Manager who will be responsible for improving product selection and managing relationships with vendors.
Your Responsibilities:
CUSTOMER NEEDS
· Support identification of customer needs through pulling of metrics and providing overviews of industry landscape
· Continuously seek information to improve the customer experience and makes recommendations to the business
VENDOR MANAGEMENT
· Analyze existing reports to identify retail selection gaps
· Audit vendor costs and ensures that procurement costs are in line with goals
· Create and manage contractual agreements
· Prioritize vendor resources to improve customer experience, product availability and lowering prices and costs
· Is responsible to create product knowledge
· Implement promotional programs for vendor(s)
BUSINESS OPERATIONS
· Review and analyze vendor output metrics to make decisions regarding pricing, selection, and convenience and drives vendors to improve
· Manage the promotion set up and launch
· Regularly audit all vendor elements, performs deep dive analysis on problems to understand root causes and makes decisions based on data
· Act as an escalation point to respond to customer needs for vendor(s)
· Educate vendor(s) on tools, processes and resources
AUTOMATION & PROCESS IMPROVEMENT
· Identify opportunities to improve retail tools and systems
· Simplify or automate tasks to drive improved business performance
· Manage products from launch to end of life with goal of automating any manual tasks
· May work with tech team to drive process change
Basic Qualifications
Bachelor's degree
Fluency in both English and Italian
Analytical skills, familiarity with data analysis methodologies and high computer literacy, with ability to learn new systems quickly
Confidence in communicating both internally and externally
Ability to collaborate effectively across multiple teams and stakeholders
Preferred Qualifications
Master's degree in Engineering, Business Administration or Economics
Experience manipulating large bodies of data
Advanced Excel or basic SQL preferred
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