| Location | Roswell, Georgia |
On site in Rosewell GA
The IT Vendor Management Office (VMO) Manager is responsible for overseeing the governance, performance, and strategic alignment of IT vendors to ensure delivery of high-quality services and compliance with organizational standards. This role serves as the primary liaison between internal IT stakeholders and external vendors, driving value through effective relationships, risk management, and operational optimization.
Develop and maintain vendor management policies, processes, and and performance frameworks
Align vendor strategy with IT and business objectives to support transformation and efficiency initiatives
Negotiate and manage vendor contracts, with accountability for SLAs and KPIs
Ensure compliance with security, privacy, and risk management requirements
Design and implement vendor scorecards and performance metrics
Lead quarterly performance reviews and provide insights to leadership
Manage vendor financial planning and cost optimization initiatives
Identify opportunities for savings through benchmarking and competitive sourcing
Act as the escalation point for vendor issues and resolution
Partner with procurement, legal, and IT teams to manage vendor lifecycle processes
Drive automation and continuous improvement in vendor management
Lead or support Vendor Management System (VMS) implementations
Bachelor's degree in IT, Business Administration, or related field (MBA preferred)
7+ years of experience in vendor management, procurement, or IT governance
Strong knowledge of vendor management tools and service delivery models
Proven negotiation and vendor relationship management expertise
Familiarity with compliance frameworks and governance standards
Strategic thinking and problem-solving
Relationship building and communication
Financial management and cost control
Risk management and compliance expertise