Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).
Pay Range:
$20.10 - $26.13
Scheduled Weekly Hours:
40
Position Overview
Provides administrative and operational support for Revenue Cycle vendor oversight, including contract documentation management, invoice review, vendor activity tracking, and reconciliation processes. This role is responsible for maintaining organized contract records, monitoring vendor financial activity such as returns and write-offs, supporting inventory and account reconciliations, and assisting with routine vendor documentation and follow-up. The position works closely with the Revenue Cycle Vendor Manager and operational leaders to ensure vendor-related workflows are tracked accurately and maintained in a timely manner.
MINIMUM REQUIREMENTS
Education: High School diploma required. Associate or bachelor's degree in healthcare administration, Business, Finance, or related field preferred. Relevant revenue cycle experience may be considered in lieu of formal education.
Experience: Two years' healthcare revenue cycle experience, contract administration support, billing operations, accounts receivable, vendor coordination, or related role.
Other Credentials:
Knowledge and Skills: Working knowledge of hospital and/or professional billing workflows. Familiarity with contract pricing structures and contingency arrangements preferred. Proficiency in Microsoft Excel and document tracking tools. Strong organizational skills and attention to detail. Ability to manage multiple deadlines and maintain accurate documentation. Strong written and verbal communication skills.
Special Training: Knowledge of revenue cycle management systems, proficient in Microsoft Office products
Mental, Behavioral and Emotional Abilities: Ability to effectively manage multiple projects simultaneously.
Usual Work Day: 8 Hours
Reporting Relationships
Does this position formally supervise employees? No
If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
ESSENTIAL FUNCTIONS
Maintains centralized repository of Revenue Cycle vendor contracts, amendments, and related documentation.
Tracks contract effective dates, renewal timelines, and required notice periods; communicate upcoming milestones to leadership.
Reviews vendor invoices for completeness and alignment with contract pricing terms; identify discrepancies and coordinate follow-up.
Monitors vendor financial activity, including returns, write-offs, contingency calculations, and recovery reporting. Returned accounts should be reviewed for appropriate next steps and dispositioned accordingly.
Supports reconciliation of vendor-reported activity to internal system data to ensure accuracy and completeness.
Maintains inventory reconciliation logs for accounts assigned to vendors and track status updates and account movement.
Maintains vendor account sampling and documentation logs for quality review and operational follow-up.
Tracks vendor-related issues, account escalations, and remediation follow-ups to ensure timely resolution and leadership escalation when recurring.
Supports vendor onboarding and offboarding documentation, including system access tracking and required credentialing records.
Performs other duties as assigned.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequent physical demands include: Sitting , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Talk or Hear
Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl
Continuous physical demands include:
Lifting Floor to Waist 20 lbs. Lifting Waist Level and Above 10 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Moderate Depth Perception, Moderate Hearing
Anticipated Occupational Exposure Risks Include the following: N/A
This position is eligible for the following benefits:
Medical Plan
Prescription drug coverage & In-House Employee Pharmacy
Dental Plan
Vision Plan
Flexible Spending Account (FSA)
Healthcare FSA
Dependent Care FSA
Retirement Savings and Investment Plan
Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
Disability Benefits - Long Term Disability (LTD)
Disability Benefits - Short Term Disability (STD)
Employee Assistance Program
Commuter Transit
Commuter Parking
Supplemental Life Insurance
Voluntary Life Spouse
Voluntary Life Employee
Voluntary Life Child
Voluntary Legal Services
Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
Voluntary Identity Theft Insurance
Voluntary Pet Insurance
Paid Time-Off Program
The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.
The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.