Purchasing Power is a leading employee purchase program that helps people buy the products and services they need through the convenience of payroll deduction. As part of PROG Holdings (NYSE: PRG), a FinTech holding company with more than 20 years of experience, we're focused on building simple, responsible financial solutions that put people first. PROG Holdings' portfolio includes Progressive Leasing, a market leader in lease‑to‑own solutions, Purchasing Power, and Four, a Buy Now Pay Later (BNPL) platform - all united by a commitment to innovation, access, and meaningful impact.
We're looking for a Vendor Compliance Specialist to own vendor performance for Purchasing Power's dropship program. This role builds and maintains proactive vendor partnerships, ensures compliance with service level agreements (SLAs), and drives corrective actions to support a seamless customer experience.
WHAT YOU'LL WORK ON:
Serve as the primary point of contact for vendors
Verify order processing aligns with SLAs
Review reports to identify compliance gaps
Analyze vendor performance data
Partner with teams to improve performance
Support corrective action plans
Conduct vendor audits
Prepare performance reporting
Escalate issues as needed
Maintain compliance records
Support vendor onboarding
Update SOPs and guidelines
Identify process improvements
WHAT YOU BRING:
Hybrid - 3 days onsite
Bachelor's degree preferred
1-3 years relevant experience
Ecommerce or dropship experience preferred
Familiarity with vendor tools/platforms
Strong Excel skills
Strong communication skills
Ability to work cross-functionally
Detail-oriented and organized
AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.
WHY THIS ROLE IS UNIQUE:
High-impact, fast-paced environment
Strong team collaboration
Focus on innovation and improvement
WHAT WE OFFER:
Hybrid work model
Comprehensive benefits
401(k)
Flexible PTO
Career development
Employee Purchase Program
Purchasing Power welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Purchasing Power does business.