Vault Technician Specialist - North Bay & Fairfield, CA

Cook Solutions Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time Vault Specialist with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture. The Safe & Vault Specialist installs, maintains, repairs, and opens high-security safes and vault doors for banks, businesses, and individuals. They troubleshoot mechanical/electronic locks, drill safes during lockouts, and upgrade security systems. Key duties include changing combinations, repairing locking mechanisms, and ensuring regulatory compliance.

Maintenance: Maintain and repair existing high-security locking mechanisms and vault components.

Emergency Service & Openings: Perform emergency lockout services, including drilling, scoping, and repairing safes, vault doors, and safe deposit boxes.

Lock Technology: Service, repair, and install both traditional mechanical combination locks and modern electronic locking systems, including rekeying locks and replacing broken tumblers.

Location: North Bay, CA and/or Fairfield, CA

Pay: $50K+ starting wage range depending on experience

What you’ll do:

1. Disassembles locks, such as padlocks, safe locks, vault locks door locks and teller locks.
2. Repairs or replaces worn tumblers, springs, and other parts.
3. Inserts new or repaired tumblers into lock to change combination.
4. Cuts new or duplicate keys, using key cutting machine.
5. Moves lock pick in cylinder to open door locks without keys.
6. Opens safe and vault locks by drilling.
7. May keep records of company locks and keys.
8. Accounts for all tools/equipment and all job parts/inventory.
9. Tests all installed/serviced equipment to ensure proper performance and compliance with customers’ requirements.
10. Communicates important project status information to management as necessary.
11. Communicates with customers on job status or completion.
12. Completes and turns in all required paperwork in a timely manner according to established procedures and deadlines, i.e., timesheets, expense reports, change orders, equipment transfers, etc.
13. Maintains and controls assigned truck stock inventory in an organized manner.
14. Maintains control, and safeguards, all company or customer property or information of which employee has been entrusted.
15. Coordinates and ensures vehicle is maintained according to established standards.
16. Maintains clean driving record and operates company vehicles using safe driving practices.
17. May be asked to provide training to less experienced employees and trainees on company procedures, systems, and lock work techniques.
18. Ensures all work is preformed to company quality standards and practices
19. Works in compliance with Federal/State laws regarding safety of self and others at all times.
20. Performs other related duties as assigned.

What you bring:

• High School Diploma or GED equivalent required.
• five to ten years locksmith experience and/or training; equivalent combination of education and experience.
• Valid driver's license and clean driving record.
• Ability to travel up to a week if necessary.
• The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 100 pounds and regularly lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Benefits

Cook Solutions Group (CSG) provides our employees with the most comprehensive benefits program to enhance their quality of life. CSG employees enjoy competitive salaries; CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents. Both plans have reasonable deductible levels and co-pay amounts; a 401(k)-retirement match; Paid Time Off (PTO); 8 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more!

Why work at Cook Solutions Group?

We know our employees are what make our business succeed. That’s why we’ve cultivated a casual, upbeat environment that enhances productivity, satisfaction, and retention. We strive to provide the best, most equitable and cost-effective benefits for employees. New employees become eligible for benefits on the first of the month following the 60-day day waiting period who work a minimum of 30 hours per week.

Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program.

Equal Opportunity

Cook Solutions Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.