VA BENEFITS SPECIALIST

Dorchester County South Carolina

St. George, SC

JOB DETAILS
SALARY
$45,903.65–$50,494.02 Per Year
SKILLS
Administrative Skills, Customer Support/Service, Detail Oriented, Driver's License, Federal Government, File Maintenance, Healthcare, Insurance, Legal, Medical Records, Military, Multitasking, PC Software, Record Keeping, Residential Mortgages, Safety/Work Safety, Sales Management, Veterans Benefits, Willing to Travel
LOCATION
St. George, SC
POSTED
6 days ago

VA BENEFITS SPECIALIST

Salary

$45,903.65 - $50,494.02 Annually

Location

Summerville, SC, SC

Job Type

FULL-TIME

Job Number

02422

Department

VETERANS AFFAIRS

Opening Date

06/26/2026

Closing Date

7/10/2026 5:00 PM Eastern

  • Description
  • Benefits
  • Questions

Description

JOB SUMMARY

The purpose of this class is to perform a variety of advanced and complex clerical work in the preparation and maintenance of department records; to perform a variety of clerical tasks as assigned; and to provide professional and courteous customer service at all times. This position typically provides performance of in-depth interviews with veterans and their family members to determine and apply for any benefits they might be entitled. The class is given a general outline of work to be performed and is free to develop work methods and sequences; work is reviewed periodically by supervisor.

Duties

ESSENTIAL JOB FUNCTIONS

  • Develops client relationships in order to perform in-depth personal interviews with veterans and their dependents.
  • Answers complex questions, applying VA laws and regulations.
  • Assists veterans and their dependents in filing for applicable benefits.
  • Assists veterans in ordering military records, medical records, etc. via the internet.
  • Interact with local, state and federal agencies in assisting veterans and their dependents.
  • Maintains VA certification training by attending seminars out of town, which may involve overnight travel.
  • Assists military retirees with pay related issues related to current law.
  • Exercises extreme confidentiality with PII including DD-214's, medical records and service records.
  • Prepares affidavits of documents and maintains document files and case correspondence.
  • Collects information about individuals or clients using interviews, case histories, observational techniques and other assessment methods.
  • Interviews individuals and researches public databases in order to obtain information.
  • May attend and represent the organization at internal and external meetings.
  • Operates a personal computer and appropriate software packages or its equivalent pertaining to departmental activities.
  • • Performs other related job duties as assigned.

Qualifications

QUALIFICATIONS

High school diploma or GED is required.

Experience:

Requires at least five (5) years of related experience working veterans benefits with veterans and their families.

Veterans benefits is a wide range of benefits to veterans and their families, including disability compensation, pension, education and training, health care, home loans, insurance, Veteran Readiness and Employment, and burial.

Special Qualifications:

Must possess a valid state driver's license.

Must obtain VA Certification and TRIP training within twelve (12) months of employment.

Additional Requirements

WORK ENVIRONMENT

Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands.

Dorchester County has the right to revise this job description at any time. This description does not represent in any way a contract of employment.

Position Type and Expected Hours of Work

This is a full-time position; typical work hours and days are Monday through Friday, 8:30 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but employees must be available during the "core" work hours of 9:00 a.m. - 4:00 p.m. and must work 40 hour each week to maintain full-time status. Employees must be available to work evenings, weekends and holidays during emergencies or as requested.

E.O.E. Dorchester County does not discriminate based on race, color, national origin, gender, religion, age, disability or military service in employment or the provision of services.

For more information on Dorchester County Government please view the information below:

https://www.dorchestercounty.net/index.aspx?page=227

Benefits for County Employees

County Employees may be eligible for a variety of State benefits associated with their employment. From a comprehensive health and dental insurance program, to generous annual and sick leave policies, to a solid and secure retirement system.

Healthcare Benefits

(Full-time employees)

Dorchester County is a part of the State Benefits Program. The State program offers its employees a comprehensive health and dental program, along with a wide array of supplemental insurance programs. South Carolina has long been committed to providing its employees the best possible insurance benefits at the greatest possible value. Weve maintained that commitment, too, even in the face of healthcare costs that continue to soar. You may refer to the link for more information.

www.eip.sc.gov/

Retirement Benefits

In addition to our health and dental insurance programs, all county employees are a part of the South Carolina Retirement System. These programs are designed to help provide county employees secure retirement alternatives that will best meet their needs. You may refer to the link for more information.

http://www.retirement.sc.gov/

Workplace Benefits

In addition, county employees may be eligible for other benefits, such as holidays, annual leave, and sick leave.

Note: The above benefits are available to most county employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some, or none of these benefits based on the benefits associated with each position. For these positions, please contact the hiring agency to determine what benefits may be available for the particular position.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. I understand and will answer the following supplemental questions completely and thoroughly.

  • Yes
  • No

02

Do you possess at least a high school diploma or GED?

  • YES
  • NO

03

Do you have at least (5) years of related work experience in veterans benefits? Veterans benefits is a wide range of benefits to veterans and their families, including disability compensation, pension, education and training, health care, home loans, insurance, Veteran Readiness and Employment, and burial.

  • YES
  • NO

04

Do you possess a valid state drivers license?

  • YES
  • NO

05

This position requires obtaining VA Certification and TRIP training within twelve (12) months of employment. Are you able to meet this requirement?

  • YES
  • NO

06

In order to be qualified for this position, you must be detail oriented and able to multi task. Do you feel that you meet these qualifications?

  • Yes
  • No

07

You must be able to deal with difficult customers in a professional manner. Do you feel that you possess these traits?

  • Yes
  • No

08

Describe your experience working with veterans benefits and where did you gain this experience.

09

Do you have accreditation by nation, state, and service organization (American Legion)?

  • Yes
  • No

10

Do you possess state Veterans Affairs Officer certification?

  • Yes
  • No

11

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

Required Question

Employer Dorchester County

Address 201 Johnston Street

St. George, South Carolina, 29477

Phone 843-832-1640

Website http://www.dorchestercountysc.gov

About the Company

D

Dorchester County South Carolina