UX Researcher, YouTube Trust and Safety

UX Researcher, YouTube Trust and Safety - Google Careers

Careers

Careers

Skip navigation links

homehome

Home

Home

work_outlinework_outline

Jobs

Jobs

noogler_hatnoogler_hat

Students

Students

googlegoogle

How we work

How we work

handymanhandyman

How we hire

How we hire

person_outlineperson_outline

Your career

Your career

help_outline

Help link

feedback

Send feedback

more_vert

• Help
• Send Feedback

Sign in

Careers

Careers

homeHome

work_outlineJobs

expand_more

noogler_hatStudents

expand_more

googleHow we work

expand_more

handymanHow we hire

expand_more

person_outlineYour career

expand_more

job details

arrow_back

Back to jobs search

Jobs search results

3,633 jobs matched

• Forward Deployed Engineer IV, GenAI, Google Cloud

San Francisco, CA, USA; Atlanta, GA, USA; +24 more; +23 more

• Field Sales Representative, Financial Services, Google Cloud

Washington D.C., DC, USA; Atlanta, GA, USA; +3 more; +2 more

• Senior Network Automation Engineer, Network Infrastructure and Capacity

Atlanta, GA, USA; Thornton, CO, USA

• Product Support Manager, gUP Platforms and Devices Social and Community

Atlanta, GA, USA; Boulder, CO, USA

• Staff Software Engineer, AI/ML, YouTube Ads

Mountain View, CA, USA

• EHS Construction Program Manager

Paris, France

• Post Silicon Advanced Packaging Engineer

Taipei, Taiwan; Zhubei, Zhubei City, Hsinchu County, Taiwan

• Business Data Scientist, Platform Journey Analytics and Measurement

Boulder, CO, USA; Chicago, IL, USA

• Network Fabric Test Engineer

Bengaluru, Karnataka, India

• Senior Software Engineer, Site Reliability Engineering, Cloud Storage

Dublin, Ireland

• Field Sales Representative

Bengaluru, Karnataka, India; Gurugram, Haryana, India; +2 more; +1 more

• Principal Threat Intelligence Analyst, Google Threat Intelligence Group

Sydney NSW, Australia; Melbourne VIC, Australia; +8 more; +7 more | Remote eligible

• Staff Software Developer, Google Cloud Enterprise Chat

Waterloo, ON, Canada

• Data Center Manager, Server Operations

Eemshaven, Netherlands

• Staff Software Engineer, Vector Search, Vertex AI

Warsaw, Poland

• Strategic Agency Manager

Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; +2 more; +1 more

• Logistics Operations Manager, Google Cloud

Reston, VA, USA

• Design Verification Manager, Silicon

Bengaluru, Karnataka, India

• Product Manager, Google Fonts

San Jose, CA, USA; New York, NY, USA; +2 more; +1 more

• Senior Program Manager, Data Center Construction

Indiana, USA | Remote eligible

Showing 1 to 20 of 3633 rows

1‑20 of 3633

navigate_next

Follow Life at Google on

*

More about us

About usopen_in_newContact usopen_in_newPressopen_in_new

Related Information

Investor relationsopen_in_newBlogopen_in_new

Equal Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

More about us

expand_more

Related information

expand_more

Equal opportunity

expand_more

Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

helpHelpopen_in_new

arrow_back

Back to jobs search

UX Researcher, YouTube Trust and Safety

share

• linkCopy link
• emailEmail a friend

corporate_fareYouTubeplaceSan Bruno, CA, USA

bar_chartMid

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Apply

share

• linkCopy link
• emailEmail a friend

Minimum qualifications:

• Bachelor"s degree or equivalent practical experience.
• 4 years of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).

Preferred qualifications:

• Master"s degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related fields.
• 3 years of experience working with senior leadership (e.g., Director level and above).
• 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
• Experience facilitating workshops or design sprints and driving alignment or consensus across cross-functional partners.
• Experience with quantitative research methods, statistical analysis, or conducting research on social/online platforms.

About the job

At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products.

You'll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools.

Ensure YouTube is a safe and healthy place for its community to discover, share, and participate. As a UX Researcher on the YouTube Trust & Safety (T&S) team, you will be responsible for conducting and advocating for research insights to improve creators' policy experience and increase user safety on the platform. In this highly complex and cross-functional space, you will address challenges ranging from improving user policy experience and education to preventing unsafe behavior and improving scale-based enforcement solutions.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $132000 - $190000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Scope and lead end-to-end user research programs using various methodologies, including usability evaluations, in-depth interviews, surveys, and co-design.
• Understand complex business and user needs within the Trust and Safety operating environment to improve creator experiences and user safety.
• Translate research insights and recommendations into opportunities to inform product strategy, roadmap development, implementation, and launch.
• Collaborate closely with Research Leads, User Experience Designers, Product Managers, and Engineers to make strategic experience trade-offs.
• Organize workshops and brainstorming sessions to align cross-functional teams on core problems and prioritize future solution landscapes.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Follow Life at Google on

*

More about us

About usopen_in_newContact usopen_in_newPressopen_in_new

Related Information

Investor relationsopen_in_newBlogopen_in_new

Equal Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

More about us

expand_more

Related information

expand_more

Equal opportunity

expand_more

Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

helpHelpopen_in_new

Follow Life at Google on

*

More about us

About usopen_in_newContact usopen_in_newPressopen_in_new

Related Information

Investor relationsopen_in_newBlogopen_in_new

Equal Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

More about us

expand_more

Related information

expand_more

Equal opportunity

expand_more

Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

helpHelpopen_in_new

Google apps

Main menu