AnswerLab is looking for contract UX Researchers based in SF. Must be comfortable conducting in-person sessions.Who We AreAnswerLab is a UX research and experience strategy firm that partners with the worlds boldest brands to create experiences people love. We dont just deliver insights-we shape product direction influence strategy and accelerate innovation at companies like Amazon American Express Google and Meta.As a team of experience strategists we uncover the why" behind user behavior and transform it into clarity direction and momentum for our clients. Whether advising on AI accessibility or emerging technologies we help design solutions that drive measurable business impact and build better futures for users.What makes us successful is simple the people who work here. Were a team of intelligent curious and collaborative professionals who care deeply about solving problems and making a difference. At AnswerLab youre empowered to lead grow and have a real impact-supported by teammates who value thoughtful work cross-functional collaboration and yes even a good laugh along the way.Who You AreYou are passionate about research you love to learn new methods test out new tools and technologies and think deeply about the human-centered issues we face as researchers. You also see yourself as a partner to stakeholders and clients bringing them into the research experience and listening deeply to their needs as you conduct studies that address their business questions. Youre proactive adaptable and organized youre ready to explore creative solutions to challenges as they arise and you have the time management skills to keep everything moving forward.Ideal candidates have at least 4 years of hands-on experience leading research studies with experience partnering with stakeholders or clients during the research process. We are open to candidates from a range of consulting and research backgrounds e.g. UX research market research academia public health etc..This role requires availability to attend in-person research sessions or client meetings at designated client sites.The qualified candidate will be responsible forBuilding trusted relationships with clients including providing consultative guidance and proactively recommendingimplementing solutions to drive the research process forwardLeading UX research studies end-to-end includingConsulting on research methodology or project scope as appropriateDeveloping moderator guidesConsulting with clients on the development of prototypes for testingModerating remote and in-person when safe user experience research studies or conducting interviews in the fieldAnalyzing the research findings delivering insights that address the stated research questionsCrafting recommendations in alignment with research findings for potential next steps in product developmentDeveloping presentations written deliverables andor slide decks to communicate findings and recommendationsCollaborating with clients to ensure the report meets their business needsPresenting to client teamsExploring creative solutions to research challenges such as providing recommendations to improve internal processes or establish best practices with our clientsContinuing to develop your research and consultative skills leveraging these skills to create research experiences that our clients participants and colleagues love while delivering impactful resultsKeeping projects on schedule and within scope and budgetContributing to AnswerLabs knowledge library documenting best practices and contributing your expertise to internal initiatives and learning experiences as appropriate.We understand that outstanding candidates can come from a variety of backgrounds. While specific experience is important we are ultimately looking for candidates who have the personal characteristics to thrive in a growing client-focused business.The qualified candidate will have experience in and meet most of the criteria listed below4 years of hands-on experience conducting qualitative research either in the UX space or a related research field.Leading consulting engagements with clientsstakeholders -- either in research specifically or with a management consulting firm that uses analytical data to support conclusionsDesigning and writing discussion guides screeners test protocols and final reportsUsing onlineremote tools for conducting research e.g. Zoom WebEx GoToMeeting etc.Conducting presentations with senior-level business managers and executivesDemonstrated ability to 1 work independently and drive towards deadlines 2 produce high-quality deliverables for clients and 3 think creatively and solve problemsAbility to engage with business and research managers in Fortune 500 companiesExcellent communication skills and the ability to facilitate discussionsAbility to work in a fast-paced deadline-driven environment manage competing priorities and be an independent problem-solverPresentation skills including building slide decks and presenting results and recommendations to clientsUndergraduate andor advanced degree - preferably an educational background in Experimental Psychology Cognitive Psychology Human Factors Human-Computer Interaction or other related disciplines with a solid foundation in research-based design using qualitative methodsIn addition to expertly meeting the requirements outlined above your success will be measured on our eight Core ValuesAnswerLabs Core ValuesBuild trustProvide amazing serviceSupport and Encourage InclusivityJump in to help othersHandle change with flexibilityInnovate our products and processesExplore creative solutions to challengesMake AnswerLab a great place to workPhysical RequirementsOvertime may be required to meet project deadlines.Sitting for extended periods.Dexterity of hands and fingers to operate a computer keyboard mouse and other devices and objects.No staffingrecruiting agencies please.We are interested in every qualified candidate who is eligible to work in the United States however we are not able to sponsor visas at this time.At AnswerLab our mission is to create experiences people love. This means we strive to make our company a great place to work for people from all walks of life. Hiring people from a wide variety of backgrounds makes our company stronger and helps us achieve our mission.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity andor expression status as a veteran and basis of disability or any other federal state or local protected class.