UX Product Owner

Kforce has a client in Juno Beach, FL, that is seeking a UX Product Owner.

Summary: The UX Product Owner will drive digital experience initiatives for customers and Customer Service Agents across web, mobile, and employee desktop experiences. As the UX Product Owner, you are responsible for organizing digital experience project requirements, design deliverables, reviews, and approvals, and handoff to IT. You will also serve as a critical member of agile development teams.

Responsibilities:

• Own the user experience and champion user needs, ensuring alignment with business goals. • Work with business stakeholders and IT partners to understand the scope of deliverables, requirements, process, existing application screenshots, timelines, and other details. • Facilitate design reviews, working back with attendees to navigate busy calendars against tight deliverable timelines. • Sign off on front-end deliverables and user acceptance testing (UAT). • Maintain timelines, project documentation, and trackers. • Participate in daily stand-ups to manage deliverables against expectations and attend backlog grooming sessions to understand focus and needs. • Listen in on technical collaboration and solutioning sessions to understand feasibility of design solutions and pivot where necessary.

This is an exciting opportunity for a detail-oriented and organized candidate to learn and grow in UX and large technical project management skills while contributing to the creation of exciting experiences for internal and external users. Successful candidates will be adept at building partnerships and will be curious and willing to roll up their sleeves to truly understand the problems we are tasked with solving.