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UX Designer II

INSPYR Solutions

Richardson, TX

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JOB DETAILS
SALARY
$35–$40 Per Hour
SKILLS
Agile Programming Methodologies, Amplitude, Anthropology, Artificial Intelligence (AI), B2B eCommerce, Best Practices, Business-to-Business (B2B), Cognitive Psychology, Cognitive Science, Communication Skills, Competitive Research, Consumer Software, Contextual Inquiry, Continuous Improvement, Cross-Functional, Customer/Consumer Behavior, Ecosystems, Hardware Administration, Heavy Equipment/Vehicles, Human Factors, Human-Computer Interaction, Industrial Research, Industry/Trade Analysis, Information Science, Internet Portal, Internet of Things, Knowledge Management Systems, Leadership, Manufacturing Systems, Market Segmentation, Multiplatform/Cross-Platform, On Site Support, Organizational Development/Management, Presentation/Verbal Skills, Product Design, Product Development, Product Lifecycle, Product Strategy, Professional Services, Qualitative Research, Quantitative Research, Research Skills, Smart Homes, Software Administration, Storytelling, Technical Delivery, Technical/Engineering Design, Trend Analysis, United States Citizen, Usability Testing, User Experience Design (UXD), User Interface/Experience (UI/UX), Web Content Accessibility Guidelines (WCAG), Web Interface, eCommerce
LOCATION
Richardson, TX
POSTED
3 days ago
Title: UX Designer II
Location: Richardson, TX
Duration: 12+ month Contract
Rate:$35.00 - $40.00
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Job Summary:
We are seeking a UX Researcher to lead mixed-method research initiatives across a complex hardware and software ecosystem spanning consumer IoT applications, heavy equipment controls, and technical B2B portal platforms. This role is responsible for owning the end-to-end research lifecycle, from study design through insight delivery, helping shape user-centered experiences across both digital interfaces and physical environments.
The ideal candidate has experience conducting qualitative and quantitative research, collaborating with cross-functional teams, and translating research findings into actionable product recommendations. Success in this role requires expertise working with both B2B and B2C user populations, strong facilitation skills, and a passion for accessible, data-driven design.
 
Key Responsibilities
  • Lead end-to-end UX research efforts across multiple products and platforms.
  • Design and execute qualitative and quantitative research studies, including interviews, surveys, contextual inquiries, diary studies, and usability testing.
  • Recruit and manage research participants representing diverse customer segments.
  • Plan, moderate, and synthesize research sessions to uncover user behaviors, pain points, and opportunities.
  • Partner closely with Product Managers, UX Designers, Engineers, and business stakeholders throughout the product development lifecycle.
  • Translate complex research findings into clear, compelling insights and strategic recommendations using presentations, reports, journey maps, personas, and other research artifacts.
  • Conduct research across hardware and software experiences, including consumer IoT products, industrial equipment interfaces, and enterprise web portals.
  • Champion user-centered and accessible design principles throughout product development.
  • Build, organize, and maintain centralized research repositories to ensure insights are discoverable and reusable across teams.
  • Establish research best practices, methodologies, and governance to improve organizational research maturity.
  • Present findings to executive leadership and influence product strategy through evidence-based recommendations.
  • Monitor industry trends, emerging UX research methodologies, and competitive experiences to continuously improve research practices.
 
Required Qualifications
  • Bachelor's degree in Human-Computer Interaction (HCI), Human Factors, Psychology, Cognitive Science, Anthropology, Information Science, or a related field (Master's preferred).
  • 5+ years of professional UX research experience.
  • Experience conducting both qualitative and quantitative research.
  • Strong expertise with usability testing, contextual inquiry, field studies, surveys, interviews, card sorting, and heuristic evaluations.
  • Experience researching both B2B and B2C products and user populations.
  • Experience supporting hardware, software, IoT, or connected device ecosystems.
  • Ability to synthesize large amounts of research data into actionable product insights.
  • Strong storytelling, communication, presentation, and stakeholder management skills.
  • Experience collaborating with Product Management, UX Design, Engineering, and cross-functional business teams.
  • Experience maintaining research repositories and knowledge management systems.
  • Strong understanding of accessibility and inclusive design principles.
 
Preferred Qualifications
  • Experience researching industrial equipment, manufacturing systems, or field-service applications.
  • Experience with consumer IoT devices, smart home products, or connected hardware.
  • Familiarity with UX research platforms such as UserTesting, UserZoom, Dovetail, Maze, Qualtrics, or Optimal Workshop.
  • Experience with analytics platforms including GA4, Mixpanel, Amplitude, or similar tools.
  • Knowledge of design thinking, service design, and customer journey mapping.
  • Experience working in Agile product development environments.
  • Familiarity with accessibility standards such as WCAG and inclusive research methodologies.
 
 
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
 

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

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