UX Designer, D2C

Position Details

Position: UX Designer, D2C

Reports To: Manager of D2C, Digital UX

Department: D2C/Marketing

Location: Dearborn, MI

Job Classifcation: Remote

At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create.

Job Summary

The UX Designer is an integral part of bringing journeys and experiences to life on Carhartt.com. The ideal candidate is adept at working cross-functionally with stakeholders in UX, Creative, and Marketing to create mobile first designs. This role will participate in content strategy and will be responsible for creating mockups at all levels of fidelity for usable and seamless experiences. You will be responsible for conducting user research using a wide variety of methodologies, including moderated user tests, card sorting, focus groups, and competitive analysis. Your will work with stakeholders and leaders to brainstorm ideas for features and journeys that will serve our consumers. The final comps you produce will be pixel perfect and will be used by developers to code interfaces. This position also works closely with our Marketing and Creative teams to create final comps for marketing campaigns and will work on designing personalized experiences as well as helping to redesign problematic interface elements on the site.

We Are All Leaders at Carhartt

In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way. We Lead Self by being inclusive, recognizing that our differences make us stronger as we strive to build a better world, together, for all hardworking people. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.

Representative Responsibilities

• Work with stakeholders to define requirements for experiences.
• Create mockups and prototypes at all levels of fidelity.
• Consult with data specialists to define design needs.
• Work with partners in Creative and Marketing to ensure designs are both usable and attractive.
• Conduct original user research to test hypotheses.
• Create deliverables on results to inform stakeholders and D2C leadership.
• Coordinate and collaborate with SMEs and leaders in data, marketing, integrated media, creative, and merchandising to ensure the teams collectively deliver ONE premium customer experience across business initiatives and execution projects
• Participate in and lead ideation sessions.
• Act as end-user advocate and ensure balanced decisions are made.
• Act as a project manager for UX design efforts.

Job Profile

• Provide project estimates with reasonable accuracy then independently execute against projects within specified deadlines.
• Actively participate in team SCRUM's and proactively identify risks and solutions

Required Education

• Bachelors Degree or Equivalent work experience may be considered in lieu of degree

Required Skills & Experience

• 3+ years of professional experience designing digital ecommerce experiences.
• Deep understanding of UX design principles and user motivations.
• Proven track-record of designing simple, yet effective experiences.
• Passionate user advocate who can spot opportunities among the 'noise' of information and who can bring those opportunities to life on the site.
• Ability to develop and drive execution of strategies, tactics, measurable implementation plans across channels.
• Excellent organizational, communication and interpersonal skills, including a strong commitment to follow-up, follow-through, collaborate with cross-functional teams and a sense of urgency.
• Ability to meet timelines and, when needed work under deadlines while maintaining strong attention to detail and quality of your work.
• Self-starter with the ability to multi-task and meet deadlines
• Intellectual curiosity with the ability to adapt to change
• Portfolio with representative professional, polished website design work and samples of website development projects.

Physical Requirements and Working Conditions

• Office Environment/Remote
• Travel (5%)
• This position has a Remote location: Associate will have no regular requirement to be on-site. Travel on-site is limited to special events.
• Carhartt is a tobacco free workplace.

Carhartt offers a competitive salary and benefits. For more details, please refer to the benefits section on our website at Carhartt Benefits.

Carhartt is committed to equal opportunity for all. Carhartt associates are hired, promoted, and rewarded on basis of skill, performance, and dedication and not influenced in any manner by race, color, religion, sex, age, national origin, veteran status, disability or any other basis prohibited by applicable laws.

Please Note: 1. All associates are required to understand and act in accordance with the Carhartt Core Values. 2. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.