UX Design System Designer (AI)

Summary:

• Duration: 7 Months Contract
• Location: Fort Worth, TX
• Work Mode: Hybrid role 3 days onsite Tuesday-Thursday; virtual Mondays/Fridays.

Responsibilities:

• Contribute to and evolve design system artifacts, patterns, and documentation while identifying opportunities to leverage AI to improve scalability, consistency, and efficiency across the design system.
• Explore, prototype, and advocate for the use of AI tools and workflows within UX design processes, enabling teams to automate repetitive tasks and enhance design quality and speed.
• Influence outcomes and Product Owner decisions based on UX best practices, design principles, and research, using agile methodologies.
• Collaborate with Engineering to find the most effective, expedient, and efficient way to implement solutions, including exploring AI-enabled approaches to accelerate design and development workflows.
• Collect, analyze, present, and action feedback and manage changes to UX deliverables.
• Present work clearly and compellingly to stakeholders, leveraging storytelling and presentation skills.
• Provide timely status updates using project management tools like Rally, Jira, Aha!, etc.
• Design the visual style, interface, and interaction flow of applications and experiences that adhere to and evolve design system standards, patterns, and scalable design practices.
• Develop conceptual diagrams, wireframes, visual mockups, and prototypes that consider systems thinking, information architecture, and opportunities for reusable patterns and AI-assisted design workflows.
• Create research strategies based on desired outcomes and develop usability test plans, scripts, and scenarios for prototypes. Regularly formulate and test hypotheses during design iterations.
• Use research techniques to determine ease-of-use and comprehension of designs and ideas.
• Lead end-to-end UX design processes, from ideation through execution.
• Mentor and guide other Designers to foster growth and collaboration.
• Ensure designs are responsive and adaptive for both desktop and mobile platforms.

Requirements:

• Bachelor's degree in human computer interaction, human factors engineering, computer science, visual design, library sciences or other related discipline, or equivalent experience or training.
• 3 years of experience as a UX practitioner with a background in user experience design, interaction design, or similar.
• Experience working closely with Engineers from inception through implementation in an agile environment.
• Experience collaborating effectively across disciplines, product lines, roles, geographical, and time zone boundaries.
• Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms.
• Experience in responsive, adaptive, and accessible designs.
• Experience with design for mobile app (iOS and Android), desktop, and web applications.

Preferred Skills:

• Master's degree in human computer interaction, human factors engineering, computer science, visual design, library sciences or other related discipline, or equivalent experience or training.
• 5 years of experience as a UX practitioner with a background in user experience design, interaction design, or similar.
• Experience with accessibility standards, including WCAG 2.0 AA compliance, localization, and inclusive design.
• Experience working with or contributing to design systems, including creating reusable patterns, documentation, and scalable design solutions.
• Proven ability to work in Product and DesignOps environments to meet evolving organizational needs.

Benefits:

• This job is a member of the Digital Customer Experience team within the Customer Experience Organization at the company.
• Work within a cross-functional team where you'll influence product and design decisions and help scale design practices across the enterprise through design systems and emerging AI-enabled workflows.
• Showcase your experience and knowledge in interaction/visual design, information architecture, user research, UX strategy, and the application of emerging technologies such as generative AI.