Utilization Program Specialist

Position Details

Position Information

Working Title of Vacant Position Utilization Program Specialist Job Type Full Time Posting Type Public Number of Vacancies 1 Department HUMAN SVCS Division HS-SS INTERAGENCY CONSRT Requisition Number 202634 Number of hours worked per week 40 Work Schedule

Monday-Friday; 8am - 5pm

Work Site Location Chesapeake, VA Position Driving Requirement R - Routine Pay Grade GE09 Pay Basis Semi-Monthly Advertised Salary

$49,373.00/ annually

Job Description

The purpose of this position is to implement and administer the Children Services Act (CSA) utilization management component of the program and to ensure the provision of quality services for children/families. This position is responsible for utilization management, compliance with policy and procedures, and reporting. This position works within a general outline of work to be performed; develops work methods and sequences under general supervision.

TYPICAL TASKS

• Performs provider site visits to ensure compliance with contract guidelines, evaluates service provision and make recommendations related to ongoing contracting for services.
• Performs utilization review of cases receiving the most intensive/restrictive services as assigned.
• Communicates concerns with compliance and provides recommendations to vendors in accordance with state and local laws as well as CSA policy and procedures.
• Acts as a support to the FAPT Coordinator by serving as a back-up as assigned and when and takes FAPT minutes weekly to ensure familiarity with cases.
• Gathers and maintains information to support periodic and special reports; documents activities and events for area of responsibility and provides report to CSA Coordinator.
• Performs administrative tasks such as researching files/records, charting, typing reports, telephoning, faxing, and photocopying.
• Attends staff, team, and other professional meetings to exchange information.
• Identifies training needs and works with FAPT Coordinator to facilitate training for FAPT members and stakeholders. Performs other related duties as assigned.

The City of Chesapeake offers an exceptional range of benefits. Please browse ourBenefits Brochure, for a full list of benefits and employee perks.

Required Qualifications

VOCATIONAL/EDUCATIONAL REQUIREMENTS: Requires a bachelor's degree or any equivalent combination of education and experience in social/behavioral science or closely related field.

EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this class requires a minimum of one year full-time related experience with social services. Auditing experience preferred.

SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and driving record in compliance withCity Driving Standards.

SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Preferred Qualifications

• Strong auditing and monitoring 3-5 years experience
• Ability to analyze data, contracts, and service agreements
• Knowledge of compliance, utilization review, and program oversight
• Excellent written and verbal communication skills
• Ability to work independently while collaborating with internal and external stakeholders

Posting Detail Information

Job Open Date 04/20/2026 Job Close Date 06/07/2026 Open Continuous No Special Instructions to Applicants

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing Continuously- 2/3 or more of the time. Sitting Continuously- 2/3 or more of the time. Walking Continuously- 2/3 or more of the time. Lifting Continuously- 2/3 or more of the time. Lifting Amount Exerting up to 10 lbs Carrying Frequently- From 1/3 to 2/3 of the time. Carrying Weight Exerting up to 10 lbs Pushing/Pulling Frequently- From 1/3 to 2/3 of the time. Pushing/Pulling Weight Exerting up to 10 lbs Reaching Occasionally- Up to 1/3 of the time. Handling Occasionally- Up to 1/3 of the time. Fine Dexterity Frequently- From 1/3 to 2/3 of the time. Kneeling Occasionally- Up to 1/3 of the time. Crouching Rarely- Less than 1 hour per week. Crawling Rarely- Less than 1 hour per week. Bending Occasionally- Up to 1/3 of the time. Twisting Frequently- From 1/3 to 2/3 of the time. Climbing Occasionally- Up to 1/3 of the time. Balancing Rarely- Less than 1 hour per week. Vision Continuously- 2/3 or more of the time. Hearing Continuously- 2/3 or more of the time. Talking Continuously- 2/3 or more of the time. Foot Controls Continuously- 2/3 or more of the time. Machines, Tools, Equipment and Work Aids Used

Computer, copier, fax, telephone, scanner, adding machine, calculator, printer, car and related equipment.

Protective Equipment Required

N/A

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards N = Never Chemical Hazards N = Never Electrical Hazards S = Seasonally Fire Hazards S = Seasonally Explosives S = Seasonally Communicable Diseases S = Seasonally Physical Danger or Abuse S = Seasonally Other If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust D = Daily Extreme Temperatures D = Daily Noise and Vibration D = Daily Fumes and Odors D = Daily Wetness/Humidity D = Daily Darkness or Poor Lighting D = Daily Primary Work Location Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures Continuously- 2/3 or more of the time. Emergency Situations Frequently- From 1/3 to 2/3 of the time. Frequent Change of Tasks Continuously- 2/3 or more of the time. Irregular Work Schedule/Overtime Occasionally- Up to 1/3 of the time. Performing Multiple Tasks Simultaneously Continuously- 2/3 or more of the time. Working Closely with Others as Part of a Team Continuously- 2/3 or more of the time. Tedious or Exacting Work Continuously- 2/3 or more of the time. Noisy/Distracting Environment Continuously- 2/3 or more of the time. Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

No

Professional References

Professional References

Please provide contact information for professional references.

Minimum Requests 0 Maximum Requests 4

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you possess a valid driver's license and a driving record that is in compliance with the City's Driving Standards? Please review position requirements for details.
• Yes
• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Transcripts
• Letter of Recommendation