Utility Services Care Coordinators (Energy Assistance Program) - 167856

A-Line Staffing is now hiring Utility Services Care Coordinators (Energy Assistance Program)in Detroit, Michigan 48202. The Utility Services Care Coordinator would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Utility Services Care Coordinator position, please email your resume to

Utility Services Care Coordinators (Energy Assistance Program) Compensation

• The pay for this position is $22 per hour.
• Benefits are available to full-time employees after 90 days of employment.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.

Utility Services Care Coordinators (Energy Assistance Program) Highlights

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs.
• The required availability for this position is Monday–Friday, standard business hours, with a hybrid schedule (first week onsite training at the Fisher Building in Detroit, then remote with 2 in-office days per week determined with supervisor)

Utility Services Care Coordinators (Energy Assistance Program) Responsibilities

• Connect daily with MEAP and WRAP applicants to facilitate intake and enrollment activities.
• Provide customer service by answering inbound calls and assisting applicants with program questions
• Collect, review, and verify required applicant documentation.
• Process applications submitted through online portals for MEAP and WRAP programs.
• Accurately enter applicant data into internal systems with a high level of precisio
• Provide validation support for Low-Income Self-Sufficiency Plan (LSP) applications.
• Refer applicants to successful planning appointments when applicable.
• Conduct LSP coordination training for internal teams and partner organizations.
• Support additional operational and program-related tasks assigned.

Utility Services Care Coordinators (Energy Assistance Program) Requirement

• High School Diploma or GED
• Strong customer service, data entry, or administrative experience preferred.
• Ability to handle high-volume calls and manage multiple priorities
• Strong attention to detail and accuracy in data entry
• Attendance is mandatory for the first 90 days.

Utility Services Care Coordinators (Energy Assistance Program) Preferred Qualifications

• Experience with utility assistance programs (MEAP, WRAP, or similar)
• Background in case management, intake coordination, or benefits processing
• Experience working in a call center or customer support environment.
• Strong communication and organizational skills

If you think this Utility Services Care Coordinator position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

If you are interested in this Utility Services Care Coordinator position, please email your resume to