Utility Maintenance Supervisor

Utility Maintenance Supervisor

Salary

$53,654.39 - $61,569.65 Annually

Location

1316 Ballentine Boulevard, Norfolk, VA

Job Type

Permanent Full-time

Job Number

014103

Department

Utilities

Division

WasteWater

Opening Date

05/26/2026

Closing Date

6/9/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

The City of Norfolks Department of Utilities is currently seeking qualified candidates for the position of Utility Maintenance Supervisor within our Wastewater Division. This person supervises employees responsible for the installation, repair, and maintenance of wastewater infrastructure; and ensures compliance with safety regulations. Assists customers with wastewater concerns. Contributes to the development and preparation of the annual budget.

Essential Functions

Essential functions include but are not limited to:

• Responsible for supervising and scheduling multiple crews involved with the cleaning of sanitary sewer mains, laterals and maintenance of sewer cleaning equipment and vehicles. Resolves issues by investigating complaints, inspecting necessary materials and equipment, scheduling and supervising work and documenting progress and productivity.
• Responsible for supervising the operation and maintenance of sanitary sewer cleaning equipment such as: water jet trucks, vacuum combination trucks, rod trucks and augers. Familiar with sewer cleaning processes and chemical applications. Ability to read and interpret drawings of sewer assets.
• Maintains infrastructure by assessing, scheduling and supervising work and tracking costs.
• Manages projects by investigating complaints, working with engineers to determine the best method to resolve problems, documenting repairs, writing work orders, supervising and documenting deliveries of materials, heavy equipment and safety barriers, and monitoring work and costs.
• Controls materials by taking yearly inventory and procuring supplies from vendors and the Citys storehouse while following purchasing guidelines. Prepare daily timesheets and record materials used.
• Manages employees by inspecting job sites, evaluating staff performance, assigning workers to planned tasks and worksites, assisting crews when needed, reviewing time sheets, preparing reports, conducting performance evaluations and coordinating the orientation and on-going training of workers. Assists with job interviews.
• Ensures compliance with safety measures by conducting safety inspections, informing employees about safety precautions, evaluating worksites for OSHA compliance, contacting Miss Utility, designing traffic patterns for crews, developing and enforcing a safety program and maintaining contact with city and state health and environmental officials.
• Assists customers with wastewater concerns by meeting with them to answer questions, describe repairs and set time for service disruption and street closures.
• Contributes to the development and preparation of the annual budget by assisting with cost estimates and coordinating the preparation of specifications for equipment and materials.
• Responds to emergencies by leading sanitary sewer emergency response teams and coordinating standby team to respond to after hour emergencies (broken mains, sewer overflows, etc.)

Education/Experience

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

More than four years utility maintenance/repair/construction experience.

Additional Information & Requirements

A valid Class A Commercial Drivers License is required.

Additional, duty specific training and certification may be required within six months.

Work Hours: Monday through Friday; 7:00 a.m. to 3:30 p.m. (standby/on call is required)

Work Location: 1316 Ballentine Boulevard, Norfolk, Virginia

This position is designated as an Essential position which means you may be required to work extended, rotating, after hours, nights, weekends, and/or holidays in response to emergencies or severe weather events.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employees name, department, and job title. If not, please indicate by typing "N/A."

03

Please select the highest level of education you have completed.

• High School Diploma/GED
• Some College (6 months or more)
• Vocational/Technical Degree
• Associates Degree
• Bachelors Degree
• Masters Degree or higher

04

How many years of utility maintenance/repair/construction experience?

• I have less than 4 years of experience
• I have 4 to 6 year of experience
• I have 6 to 8 years of experience
• I have more than 8 years of experience

05

How many years of supervisory experience do you possess?

• I have less than 4 years of experience
• I have 4 to 6 years of experience
• I have 6 to 8 years of experience
• I have more than 8 years of experience

06

This position requires knowledge of work management systems. Please select the following you possess experience in.

• Lucity
• North Star
• Miss Utility

07

Do you have experience operating a vac truck?

• Yes
• No

08

Do you have experience working for a utility?

• Yes
• No

09

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

10

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

11

Do you currently have a Class "A" Commercial Drivers License (CDL)?

• Yes
• No

12

Do you have a valid drivers license?

• Yes
• No

13

Do you currently reside in the City of Norfolk?

• Yes
• No

14

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question

Employer City of Norfolk