Utilities Technical Lead

We Are:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.

You Are:

Looking for Experienced Utilities OpenText, SAP IS-U, Cloud and Agentic AI Technical Lead to design, implement, migrate, administer, and support enterprise OpenText solutions integrated with SAP IS-U and SAP S/4HANA.

The role requires strong Utilities industry knowledge combined with hands-on expertise across the OpenText ECM and CCM technology stack. The candidate will be responsible for installing, configuring, upgrading, managing, monitoring, troubleshooting, and optimizing Tier 1 OpenText applications in complex on-premises and AWS cloud environments.

The Work:

The candidate should understand both the technical and functional aspects of customer communications, enterprise content management, document archiving, SAP content integrations, billing correspondence, customer documents, regulatory communications, and high-volume document processing within a Utilities organization.

The role also requires experience designing and building Agentic AI and machine learning solutions, including AI agents, retrieval-augmented generation systems, document intelligence, model fine-tuning, evaluation frameworks, AI-powered automation, predictive monitoring, and intelligent document processing.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements