Utilities and Real Estate Process Coordinator

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, youll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, youll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Department of Transportation:

The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state's quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you.

Role Overview:

The Utilities and Real Estate Process Coordinator plays a key role in supporting project delivery by coordinating critical processes across both the Utilities & Railroad Division and the Real Estate Division. This position manages contract routing, purchase order and work order processing, funding and permit tracking, and ensures procedural documentation is accurate and up to date. This position works closely with various divisions and district staff to keep workflows moving efficiently and maintain compliance with required approval sequences.

Ideal candidates will excel in process coordination, attention to detail, and cross‑functional communication. This role is well suited for someone who enjoys ensuring accuracy, maintaining organized documentation, and supporting teams through workflow management. The position also contributes to improving statewide consistency by updating procedures, maintaining templates, and supporting training and onboarding across both divisions.

Location:

This position is with INDOTs Central Office.

Salary:

The salary for this position traditionally starts at $53,222.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential elements of the job duties:

• Research and perform analysis of the efficiency and effectiveness of existing and proposed programs and policies of the agency.
• Identify procedural inefficiencies and process duplication among and between programs and makes recommendations for potential alternatives.
• Research compliance of all existing and new policies and procedures in meeting federal and state requirements.
• Use process improvement to facilitate the collection and analysis of information to assist management identify and plan business process changes for short and long-term strategic goals.
• Perform analyses of business issues, prepares project reports and develops proposals to implement changes in program processes and procedure.
• Assist the Agency Leadership in making decision regarding multi-dimensional issues impacting program processes and procedure.
• Monitor proposed or pending changes in federal programs, laws, rules, regulations, eligibility criteria, etc., in terms of the potential impact on programs, rules, laws, and policies. recommends appropriate response and/or action

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What Youll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Specialized knowledge of program research design, data and information collection and analysis or statistical analysis.
• Advanced knowledge of agency programs and their interaction and overlaps.
• Advanced knowledge of applicable federal and state programs and statutory requirements as they apply to the agency programs.
• Extensive knowledge in the areas of policy analysis, organizational analysis, public administration and management, budgeting, and financial management as they apply to public service delivery.
• Ability to use standard computer word processing, spreadsheet and database programs as needed for research and statistical analysis.
• Ability to analyze problems, to recommend and present alternative solutions.
• Ability to communicate effectively.

A degree is not required. However, at least 6 years of experience in business administration, economics, program design, public administration, public policy, statistical analysis, or a related field applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans

• Wellness Rewards Program: Complete wellness activities to earn gift card rewards

• Health savings account, which includes bi-weekly state contribution

• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

• Two (2) fully-funded pension plan options

• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

• 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

• Up to 15 hours of paid community service leave

• Combined 180 hours of paid vacation, personal, and sick leave time off

• 12 paid holidays, 14 on election years

• Education Reimbursement Program

• Group life insurance

• Referral Bonus program

• Employee assistance program that allows for covered behavioral health visits

• Qualified employer for the Public Service Loan Forgiveness Program

• Free Parking for most positions

• Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.