User Researcher, PICO- San Jose - (Third-party Associate)

About Team

We are an agile, insight-driven research team that partners closely with stakeholders across cultures, time zones, and technical backgrounds. We independently own the full research lifecycle-from method selection and scrappy ops to execution and analysis-while juggling multiple projects in a fast-paced, complex product space. Above all, we focus on the must-answer questions that drive key business decisions and confidently advocate for our findings.

Responsibilities

• Work in an agile environment, managing multiple research projects simultaneously.
• Build relationships and communicate insights effectively with stakeholders from diverse cultural and technical backgrounds.
• Adapt work schedules to collaborate across global time zones and support high-volume research periods.
• Design and execute appropriate research methods to address key questions.
• Conduct end-to-end research in a lean environment, including study design, recruitment, execution, and analysis.
• Perform primary and secondary research, synthesizing insights from multiple data sources.
• Quickly develop understanding of complex product spaces and user needs.
• Identify and prioritize critical research questions that support key business decisions.
• Present and advocate research insights to influence product strategy and stakeholders.

Minimum Qualifications

• 3+ years of combined academic (social sciences or business) and industry research (market, UX, or consumer research), such as a PhD with 1+ year industry experience, Master's with 2+ years, or Bachelor's with 3+ years.
• Experience leading full research cycles including problem definition, study design, recruitment, data collection, analysis, reporting, and strategy development.
• Experience in usability evaluation (e.g., A/B testing, heuristic evaluation, card sorting, task analysis) and large-scale asynchronous research such as diary or longitudinal studies, including creative recruitment of niche audiences.
• Experience researching software and hardware products, understanding the product design lifecycle, and conducting research across diverse geographies with attention to internationalization and localization.

Preferred Qualifications

• Background in one or more sectors such as consumer electronics (especially AV/VR), physical consumer products or durable goods, or applied artificial intelligence.
• Human Factors research experience.
• Knowledge of ergonomics and perceptual assessment methods.
• Experience with anthropometric evaluation and user-centered product testing.

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDances Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy