User Experience Designer - Lead

Lead UX Designer

We're looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It's a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.

Experience:

• 10+ years of UX or related experience is preferred
• A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
• Experience working on agile teams delivering value in digital products preferred
• Experience running and/or using research to support evidence-focused design decisions preferred
• A digital portfolio we can review online is required.
• Will do UX Research, User flows, Project planning, Customer journey, User Testing

Skills:

• An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
• Ability to design across all channels including web, native, and automated
• Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives
• A foundation of development knowledge, both web and mobile
• Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
• Partnering with user research to identify the customer problems to tackle
• Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
• An unwavering curiosity to ask why
• Design brings you happiness