User Experience Business Analyst - Hybrid - Contract to Hire

Contract to Hire role

Hybrid location: Remote + Onsite in Albany, NY

Responsibilities:

• You’ll identify, review, interpret, analyze and clarify client user interface/user experience (UI/UX) requirements
• You’ll generate UI/UX requirements documentation to satisfy client requirements
• You’ll effectively communicate UI/UX requirements to cross-functional team members and management
• You’ll monitor and effectively communicate project status and progress throughout the project lifecycle
• You’ll contribute to research and documentation of impact of past projects on upcoming deliverables
• You’ll ensure that all static content changes are thoroughly documented and identified for language translations where needed
• You’ll add and modify multi-language static content through a cloud-based Content Management System (CMS)

Requirements:

• 3+ years as Business Analyst in an Software Development environment
• 1+ year a User Experience Business Analyst
• Bachelor’s degree in related technical field or equivalent
• Experience working within one or more software development methodologies (Waterfall, Agile) and understanding of all stages of project life cycle process.
• Healthcare Domain Experience is a plus
• Excellent verbal, writing/documentation, communication, organizational, and time management skills
• Excellent analytical and multitasking skills.
• Strong Collaboration skills
• Demonstrated ability to:
• Quickly comprehend the objective and issues that the project is trying address in order to formulate a proper solution.
• Identify, characterize and clearly present problems exposing underlying issues.
• Identify and clearly articulate when a solution meets the project goals and objectives.
• Consider all parties and the impact of proposed solutions on those parties.
• Communicate to stakeholders’ rationale for decisions made and possible outcomes for those decisions
• Manage individual priorities by organizing and prioritizing outstanding tasks.
• Gain and maintain the stakeholder’s trust by keeping their best interests in the forefront
• Write effectively for various contexts and audiences resulting in concise communication and understanding of large amounts of complex data.
• Moderate discussions enabling participants to articulate ideas on topics; recognize and manage various viewpoints.
• Build and maintain effective relationships with business stakeholders, managers, staff and team members
• Use software and peripherals related to performance of job responsibilities
• Manage multiple simultaneous projects continuous evaluation and re-ordering of priorities as business needs dictate.