Are you passionate about helping others succeed? Do you want to create a welcoming environment for both your team and customers? As a People Operations Planner, you work closely with the Leadership team to build an engaging work environment for all employees. Provide the best employee experience by targeting the support of people processes and ensuring the team meets its in-store learning initiatives. Act as an authority in our store people ecosystem by putting the team experience first, and provide support to our team members by answering general questions and directing them to the proper resources. As a People Operations Planner, you partner with the Leadership team to support the organization and implementation of people processes, including the preparation of team correspondence, certificates, and employment papers and documents. In collaboration with the Leadership and Recruiting teams, you coordinate external hiring events and the internal selection process. You also work with the Schedule Planner to coordinate in-store learning initiatives and current staffing levels to ensure training requirements are met and headcounts are accurately reported to the Leadership team. You are also responsible for documentation administration including file maintenance and retention throughout the employee lifecycle. You serve as an advocate for employees by finding answers to people-related questions and connecting them to the appropriate resources in-store such as PeopleWeb, PeopleSupport, myPage, etc. With the Leadership team, you promote awareness of global wellness programs and craft localized initiatives. Additionally, you are responsible for the administration, accuracy, and data entry in the time management system and the administration of time away programs in-store. In the absence of role specific activities or in peak times, you take the initiative to support customer facing activities. Additionally, you gather, summarize, and prepare locally relevant, store specific employee data to support leadership decision-making. You build and maintain a calendar of people tasks or events for the Leadership team to include organizing the planning and coordination of formal and virtual classroom training for internal and external applicants to develop a positive and productive learning environment in-store. You will perform other administrative and people operations tasks as required. Demonstrated ability to ensure the integrity of sensitive or confidential information. Knowledge of headcount tools, resources, and reporting. Experience with people information systems. You are able to work independently. You are a self-starter with extraordinary organizational skills. You have the ability to multitask. You can use analytics, experience, and judgement when making decisions or suggesting solutions. You have working knowledge of local health and safety regulations. You have excellent written and verbal communication.
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.