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US - Loan Operation Rep I #26-14406

US Tech Solutions, Inc.

Lewiston, ME

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JOB DETAILS
SALARY
$15–$20 Per Hour
SKILLS
Accounting, Accounting Policies, Administrative Skills, Banking Services, Billing, Budgeting, Computer Skills, Credit Analysis, Detail Oriented, Finance, Financial Operations, Financial Services, General Ledger Accounting, High School Diploma, Loan Operations, Loan Processing, Loan Review, Loan Servicing, Loans, Microsoft Excel, Microsoft Office, Microsoft Product Family, Microsoft Word, Mortgage Lending, Multitasking, Operational Support, Organizational Skills, Payment Processing, Problem Solving Skills, Real Estate, Resolve Customer Issues, Service Level Agreement (SLA), Team Player, Time Management
LOCATION
Lewiston, ME
POSTED
3 days ago
Duration: 6-month contract Extension & Conversion possible based on performance and Business Needs

Job Description
  • US Tech Solutions is seeking a Loan Operations Representative I to join our Client’s US Residential Lending team on a 6-month contract assignment.
  • This is a 100% back-office role responsible for supporting loan servicing operations through administrative processing, payment application, and general ledger activities.
  • You will work within a collaborative team of 7 professionals in a hybrid environment (4 days on-site) with the opportunity to contribute to a leading financial institution’s loan operations.
  • This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, SLA-driven environment. You will interact with internal departments only and have minimal meeting obligations (2–3 hours per month), allowing you to focus on processing accuracy and operational excellence.
 
Responsibilities
  • Apply payments to loans accurately and in a timely manner
  • Review and evaluate loan applications for completeness and accuracy
  • Make approval or rejection decisions on routine administrative items within standard policies
  • Handle related administrative tasks and paperwork for loan servicing
  • Make entries in the general ledger related to processed paperwork and information
  • Approve and review general ledger entries and/or invoices for accuracy and completeness
  • Perform preliminary research on suspicious items and report findings to appropriate resources to help prevent fraudulent activities
  • Identify, audit, and investigate departmental discrepancies
  • Respond to basic and moderately complex inquiries from internal units and customers
  • Research information to provide responses and resolution to account-related issues
  • Contact customers to explain items affecting their accounts when necessary
  • Follow up with branches and other internal units to resolve discrepancies and customer issues
  • May review work of others to ensure accurate processing
  • Provide input and assistance to management in developing and maintaining departmental budgets as requested
 
Experience
  • 1–2 years of overall experience in a banking or financial services institution
  • Experience in loan processing and/or loan servicing is strongly preferred
  • 0–2 years of experience acceptable for candidates with strong academic or internship exposure to financial operations
 
Skillsets
  • Proficiency in Microsoft 365 — Word and Excel
  • Basic computer skills including Microsoft Office suite
  • Basic knowledge of lending and real estate industry practices
  • Knowledge of basic accounting processes and procedures
  • Ability to handle multiple tasks with frequent interruptions
  • Strong data entry and documentation skills
  • Ability to exercise judgment and discretion within standard policies
 
Education
  • High school diploma or GED required
  • Bachelor’s degree in Business, Finance, Accounting, or related field preferred
 
Additional Qualifications
  • Licenses: None required
  • Certifications: None required
  • Shift Hours: Monday – Friday, 8:00 AM – 5:00 PM (no rotation; overtime available as needed)
Location: 
  • Jacksonville, FL or Greenville, SC (Hybrid — 4 days on-site)

Schedule: 
  • Monday – Friday, 8:00 AM – 5:00 PM | Overtime available 

About US Tech Solutions
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website.
 
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during the recruitment process.
 
 

About the Company

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US Tech Solutions, Inc.