Unit Support Coordinator

The unit support coordinator provides guests information, as well as, supports the efforts of the unit staff in the following ways:

• performs designated duties under the supervision of a professional nurse
• Handles clerical and specific administrative tasks for the nursing unit, including assembling patient records, answering phones and answering patient calls
• Ordering and ensuring delivery of supplies
• Timekeeping via Kronos
• Welcoming new patients and families to the unit
• Orientation to patient / family areas of the unit
• Additionally, the unit support coordinator can assist the unit leaders in disseminating pertinent information to the staff.

#READ

Education Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant Experience

Required Skills

• Collaborative Skills
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Good Reasoning Skills
• Listening Skills
• Microsoft Office Applications
• Multitasking
• Organizational Skills
• Problem Solving Skills
• Strong Team Player

Tower Health is a regional healthcare system serving communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.